HomeServe reviews

3.8

77% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
1.0
Jan 29, 2021

Rubbish company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice building, bit cold and lifeless inside.

Cons

Awful management, decisions that don’t make sense

1.0
Jul 16, 2020
Recommend
CEO approval
Business Outlook

Pros

Good salary and good benefits

Cons

Very clicky if your face doesn’t fit....

avatar
HomeServe Response
5y
Firstly, I would like to say thank you for taking the time to leave us a review. I want to assure you that we value all of our People and it's really important to us that we are able to help and support in any way we can. Whist its always nice to get positive feedback, it's sometimes the occasional less favourable feedback that gives us the insight to act on things we may not be aware of. I would really like, if you’re willing, to have a confidential chat with you to understand how you are feeling and to see if there is anything we can do to improve your experience and outlook. We really value your feedback and it would be very helpful for me to hear from you directly. My mobile number is on the company directory or if you'd prefer just drop me an email. Thanks Jeremy Strutt Director of Customer Service
1.0
Mar 24, 2020

Stay away from this company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

A couple of lovely people within the company Okay wage

Cons

No organisation Management is rubbish Some backstabbers in the company They do not deliver on their promises Treat staff differently

avatar
HomeServe Response
6y
Sorry that HomeServe wasn't for you but it seems like it's best we have parted ways. It's a shame you couldn't have been a little more constructive or considered in your review but still, I wish you the best of luck in your career. Greg
Viewing 88 - 90 of 1,142 Reviews

Glassdoor has 1,259 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.