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      HomeServe

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      HomeServe reviews

      3.8

      77% would recommend to a friend

      (1,142 total reviews)

      Nick Kasmir

      100% approve of CEO

      69% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Senior management

      3.7

      Career opportunities

      HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      2.0
      Mar 2, 2016

      No work/life balance as an engineer

      Plumber
      Recommend
      CEO approval
      Business Outlook

      Pros

      Fully stocked van, latest tools/equipment iPad etc. Company is growing daily and future looks bright.

      Cons

      No work/life balance for the engineers, silly shift patterns and long working hours often late nights. The new ECS bonus scheme is terrible and impossible to hit your targets due to long travel rebooked jobs, reattends and unrealistic expectations which leads to bad behaviours as engineers just want to get it done quickly as possible with no care and get out. Homeserve can't retain their engineers and have a high turn around rate and always have done. Would only consider working here short term.

      5.0
      Feb 28, 2016

      The best place I have ever worked

      Senior product manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Everything! HomeServe puts their Customers and People first. The senior management team are second to none and have grown such an amazing culture. I have been here a few years and have seen the shift in focus. I am so glad that when there all the issues with the FCA, I decided to stay and see how HomeServe dealt with its problems. I am so glad I did

      Cons

      I honestly struggle to think of anything. If I really had to put something, I guess it would be nice to have a little more choice in the Ryder canteen, but it's so much better than it was anyway

      avatar
      HomeServe Response
      10y
      Thank you for the review. It would be great to catch up sometime. We have a big year of change coming up with the new systems coming on line. I'd love to get as many views as possible. Thanks again for the kind words.
      5.0
      Feb 19, 2016

      Amazing place to work - incredible leadership and true people-centric culture.

      Senior marketing manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Transparent Strong leadership People Centric culture Rewards are incredible 1-2-1s with senior directors Entrepreneurial work ethic A workplace where a culture is lived, rather than just being a plaque on the wall.

      Cons

      Getting to and from HomeServe in Walsall is a bit of a headache. Traffic in rush hour means you have to plan accordingly to get in/out of work. Public transport links are OK, but suffer with the same problem.

      Viewing 904 - 906 of 1,142 Reviews
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      ReviewsHomeServe reviews

      Glassdoor has 1,259 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.