Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (61) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 115 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 88 reviews)); "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" ((in 54 reviews)); "Management are approachable and friendly regardless of peer ranking one big family" ((in 35 reviews)); "Colleagues and Customers are great." ((in 25 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"Over the last few months, it has become evident that managers don't seem to care." ((in 28 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 13 reviews)); "At times the communication could be better" ((in 12 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 8 reviews)); "Not as much money possible" ((in 6 reviews))

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HomeServe

HomeServe reviews

3.8

77% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.0

Culture & values

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Jun 22, 2020

I feel lucky to work here

Senior marketing manager

Recommend

CEO approval

Business Outlook

Pros

Really do put people first Provide lots of support in difficult times Amazing colleagues Committed to health and safety of workforce

Cons

I don't have any cons

5.0

Jun 22, 2020

An amazing place to work!

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Great sense of community, willingness to listen to employees with their suggestions/difficulties, embraces people who are disabled, an employer who really cares about their customers AND their people.

Cons

There really aren't any I can think of!

5.0

Jun 21, 2020

Great Place tp Work

Accountant

Recommend

CEO approval

Business Outlook

Pros

Really does care about there staff and customers. The Covid pandemic, showed how quick they are to react to our needs. No one person furlough and all staff were set up with the required equipment to work from home within days

Cons

None that really stand out

Viewing 922 - 924 of 1,142 Reviews

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Jobs at HomeServe

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