Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (61) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 115 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 88 reviews)); "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" ((in 54 reviews)); "Management are approachable and friendly regardless of peer ranking one big family" ((in 35 reviews)); "Colleagues and Customers are great." ((in 25 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"Over the last few months, it has become evident that managers don't seem to care." ((in 28 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 13 reviews)); "At times the communication could be better" ((in 12 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 8 reviews)); "Not as much money possible" ((in 6 reviews))

HomeServe reviews

3.8

77% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Jun 21, 2020

Review of HomeServe as an employer

Operations manager

Recommend

CEO approval

Business Outlook

Pros

Great communication from top down, great engagement culture, people who care about what they do, opportunity to develop as an individual, made to feel really welcome into the company

Cons

There are no cons that I can think of.

5.0

Jun 21, 2020

Great Place to Work

Head of human resources

Recommend

CEO approval

Business Outlook

Pros

Great culture, everyone feels valued and fairly rewarded and the Company responded wonderfully during Covid 19 putting employees and customers first

Cons

There are no cons to working at HomeServe

5.0

Jun 4, 2020

Great people, culture and opportunities

Human resources

Recommend

CEO approval

Business Outlook

Pros

Truly cares about our people, families, customers and the community. Open leadership culture and empowers colleagues to take ownership and act with autonomy and integrity. Generous reward and benefits structure with good development opportunities

Cons

None really, but you need to be willing and prepared to work in an energetic, ever evolving and fast paced environment

Viewing 925 - 927 of 1,142 Reviews

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HomeServe

HomeServe reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Review of HomeServe as an employer

Great Place to Work

Great people, culture and opportunities

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