Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (61) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 111 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 86 reviews)); "great benefits and recognition." ((in 50 reviews)); "Management are approachable and friendly regardless of peer ranking one big family" ((in 35 reviews)); "Development opportunities" ((in 34 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"Over the last few months, it has become evident that managers don't seem to care." ((in 25 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 14 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 8 reviews)); "They will stop at nothing to make more money." ((in 7 reviews))

HomeServe reviews

3.8

77% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Sep 26, 2019

Fast moving and friendly place to work!

Senior manager

Recommend

CEO approval

Business Outlook

Pros

Its a very people focussed culture which encourages collaborative working across different parts of the business. It is also very focussed on customer outcomes and putting the customer first.

Cons

Be ready for lots of change and fast pace at times.

5.0

Sep 26, 2019

A Company that cares about its Customers and Colleagues

Partnerships

Recommend

CEO approval

Business Outlook

Pros

It is clear and obvious that HomeServe really cares about its Customers but what's more apparent as my time here goes on is just how much they care about the colleagues. This is a business that is fully embracing Diversity & Inclusion, Mental Health Awareness, Flexibility in the workplace, Benefit programmes that surpass most other large organisations, career roadmaps........the list goes on.

Cons

None, you really get out what you put in.

5.0

Sep 26, 2019

Great place to work in general

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

There is a real desire to help employees get the best from their work life and a degree of flexibility allowed with people managing childcare and work. This comes through and makes work life much more enjoyable.

Cons

Lots of changes and increased workloads

Viewing 997 - 999 of 1,142 Reviews

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Jobs at HomeServe

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HomeServe

HomeServe reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Fast moving and friendly place to work!

A Company that cares about its Customers and Colleagues

Great place to work in general

Top companies for "Compensation and Benefits" near you

Jobs at HomeServe