Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (61) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 115 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 82 reviews)); "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" ((in 52 reviews)); "Great opportunities to develop yourself in a career where you truly feel valued and where you make a real difference" ((in 35 reviews)); "Management are approachable and friendly regardless of peer ranking one big family" ((in 32 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"Managers don’t notice the hard work we do." ((in 24 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 13 reviews)); "They will stop at nothing to make more money." ((in 7 reviews))

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HomeServe

HomeServe reviews

3.8

77% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Ratings by category

4.4

Diversity & inclusion

4.0

Culture & values

3.9

Work/Life balance

3.8

Compensation and benefits

3.7

Senior management

3.7

Career opportunities

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Reviews by job title

1K reviews

5.0

Jun 9, 2015

A decade in and still loving it

Marketing

Recommend

CEO approval

Business Outlook

Pros

It is not just the People that work at HomeServe that makes it special, it is the culture that has to be one of the best. A culture that is lead from the top down and is not just words. All this gives a great place to work and a really family atmosphere. Challenge is welcomed as the ethos is to always do the right thing for Customers and employees. The past is in the past, we have learnt from it but it is not dwelled on. The Leadeship team are visable and easy to approach. Benefits are great and free parking

Cons

I have to write five words but there really are no Cons

5.0

Jun 9, 2015

Senior Team - Operations_

Senior manager

Recommend

CEO approval

Business Outlook

Pros

You can always make a difference and everyone wants to make it work!

Cons

Sometimes we try a bit to hard to do everything at once.

5.0

Jun 9, 2015

I couldn't think of a better place to work

Assistant marketing manager

Recommend

CEO approval

Business Outlook

Pros

The people and culture, feels like one big family at HomeServe! The values, incentives, recognition schemes and the pure fact that everyone has each others backs. Flexibility, you manage your own workload and you have the freedom and responsibility to manage your own time. HomeServe is growing - why not work at a place where the business is on the up! We care and what we do matters - we provide a service making customers lives easier. There's huge progression potential. A healthy work life balance is encouraged

Cons

Although reasonable the wage in comparison to other places is quite low.

Viewing 1018 - 1020 of 1,142 Reviews

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