Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (61) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 115 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 82 reviews)); "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" ((in 52 reviews)); "Great opportunities to develop yourself in a career where you truly feel valued and where you make a real difference" ((in 35 reviews)); "Management are approachable and friendly regardless of peer ranking one big family" ((in 32 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"Managers don’t notice the hard work we do." ((in 24 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 13 reviews)); "They will stop at nothing to make more money." ((in 7 reviews))

HomeServe reviews

3.8

77% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Jun 3, 2015

Join us...we know where we are going

Digital

Recommend

CEO approval

Business Outlook

Pros

Some companies meander on, doing the same thing (good and bad!) until eventually they are not relevant to Customers anymore and fall away. The great thing about working at HomeServe is we have a really clear path to follow - which is supported at the highest level, and we can understand our role within it. There is so much we need to do to ensure Customers find it really easy to deal with us - but that means you can make a real difference. If you are driven by a will to make a difference, and wanting to do the right thing - come and join us. PS. Its pretty fun also!

Cons

It is a fulfilling place to work if you are prepared to put the work in and care to make a difference... if not, you wont last very long!

5.0

Jun 3, 2015

'A fabulous place to work'

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

i have worked for HomeServe for coming up to 12 years now so I've seen some good times, and the bad. I can honestly say that now are the best times! HomeServe is truly focused on doing the right thing by the Customer and it's People. I feel inspired and proud to work here!!

Cons

I can honestly say there are no cons to working here. There are still some things we could do better, but we know what they are, are we're working on them.

5.0

Jun 3, 2015

Great company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

HomeServe is a great place to work and easily the 'best' place I've worked. The company goals, ethics and mentality are meaningful and i feel that i work for a company that has a purpose. The company wants to become the best in what it does, but in the right way. The focus on the customer is amazing. The employee benefits are great and there is plenty of opportunity to grow as a person and as an employee here.

Cons

As with any company there is always room for improvement. HomeServe are doing pretty well, moving in the right direction and will only get better.

Viewing 1036 - 1038 of 1,142 Reviews

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HomeServe reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Join us...we know where we are going

'A fabulous place to work'

Great company to work for

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