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      HomeServe

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      HomeServe reviews

      3.8

      77% would recommend to a friend

      (1,142 total reviews)

      Nick Kasmir

      100% approve of CEO

      69% positive business outlook

      Ratings by demographic groups

      HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Reviews by job title

      1K reviews
      5.0
      Jun 3, 2015

      1st company in 28 yrs of working I have ever been proud to say I work for

      Senior business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      In the time I have been with HomeServe there have been many changes, the majority of which have been improvements. The SMT believe in transparency and practice what they preach. People feel free to express opinions and know they will be listened to. HomeServe is focused on doing the right thing for both it's customers and staff, rectifying the wrongs which have happened in the past. It feels like a family working for HomeServe.

      Cons

      The contractual working hours are 40hrs per week. This is very unusual and think that it would be great if it could be reduced to an industry standard of 35.7 hpw. The contract does not pay sick pay for the first 12 months of the contract.

      5.0
      Jun 3, 2015

      People

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      HomeServe recognise that their People are the driving force behind their success. They foster a culture where their People are encouraged to have an opinion and make a real difference. This really makes me personally feel valued and appreciated.

      Cons

      We need to keep the momentum going which can be hard, with the right people it'll happen.

      4.0
      Jun 3, 2015

      A great company to work for!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee engagement and people values are high on the list of priorities at HomeServe. A lot of effort is put in to ensuring that employees are satisfied with their roles and that everyone, no matter where they are in the business, has a voice.

      Cons

      Too much is trying to be achieved with too little staff. There are sometimes too many cooks in one department when resource is needed elsewhere.

      Viewing 1033 - 1035 of 1,142 Reviews
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      ReviewsHomeServe reviews

      Glassdoor has 1,259 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.