Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (61) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 107 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 87 reviews)); "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" ((in 58 reviews)); "Colleagues and Customers are great." ((in 24 reviews)); "Good pay and perks." ((in 22 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"I will assume that’s a no? Again poor management." ((in 34 reviews)); "Managers don’t notice the hard work we do." ((in 26 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 13 reviews)); "At times the communication could be better" ((in 12 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 8 reviews))

HomeServe reviews

3.8

77% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

5.0

Jun 3, 2015

A company that's true to it's values!

People team

Recommend

CEO approval

Business Outlook

Pros

Having worked in a number of large companies that promise the world to it's employees I have never actually worked for one that consistently delivers on everything it says it will. From a leadership team who are accessible whenever you want them, to numerous channels to express you views or put forward your ideas to employee recognition that is meaningful and genuinely valued, the list goes on. HomeServe is one big family, a unit that operates on trust and working together. I've been here 6 months and feel proud to work for a company that has so much passion and integrity.

Cons

There is so much going on its an exciting place to be but if you don't like change then this isn't the place for you!

5.0

Jun 3, 2015

Continues to get better

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

I've worked for HomeServe for 5 years now and can honestly say that it continues to get better. The drive and passion from the management team to improve the business for both its Customers and People is inspiring and feels very genuine.

Cons

There's still some work to be done to embed some of the values but it's going in the right direction. Also, Walsall isn't the most grand of locations, although the site itself has seen some improvements.

5.0

Jun 3, 2015

A genuinely enjoyable & fulfilling company to work for

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

A Customer focused company where the voice of the Customer is as important as the finances in decision making. The People culture is great, the opposite of a fear culture. It's recognised that not everything works out; this really helps get the best out of People. There is a clear (and believable) strategy with good buy-in from all levels of the business. The leadership team are approachable and listen to new ideas.

Cons

Decision making can be slow and progress on some of the bigger projects should be quicker. The physical environment is improving but some spaces still feel outdated.

Viewing 1048 - 1050 of 1,142 Reviews

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Jobs at HomeServe

HomeServe

HomeServe reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

A company that's true to it's values!

Continues to get better

A genuinely enjoyable & fulfilling company to work for

Top companies for "Compensation and Benefits" near you

Jobs at HomeServe