HomeServe reviews

3.8

77% would recommend to a friend

(1,142 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews
5.0
Sep 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Very open culture. You can say it how it is senior people listen and things get done. Just introduced a new pay and grading system which removes targets that may negatively impact Customers. Very flat organisation where senior people are always accessible and CEO has a voracious appetite for 1:1s with anyone. Fun is allowed.

Cons

Don't always get it right but well intentioned and are trying to improve.

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HomeServe Response
7y
Wow - thank you for such a fantastic review!
5.0
Sep 25, 2018

Senior manager perspective

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive, interesting, challenging, rewarding. The business has so many great parts, and yet still so much opportunity to develop and improve. So it’s a great place to work. There’s a focus on doing the right thing, led by the CEO Greg Reed, but in a commercial realistic way. It’s not a perfect place, but it’s positives far outweigh the negatives and it feels like it’s moving in the right direction. If I had a 20 something child I’d tell them to join. Work hard, do the right thing, be creative, find solutions, and you could have a great career here. The ambition and energy in the company is catching, and helps people deal with the hard work and regular change.

Cons

The location isnt glamorous, and it’s not ideal if you want a steady, undemanding, easy job. There may be a few of those, but this is generally a place where you need to work hard, adapt, and try to do the right thing even if it is hard.

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HomeServe Response
7y
Thanks for taking the time to post such a great review - we'll be sure to let Greg know too!
5.0
Sep 24, 2018

Career Opportunities

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company provides great development opportunities with many different business areas where you can potentially arrange shadowing sessions to help find your future career. The company offer a mentoring programme to ensure your development opportunities are met. A great place to work, the management team are very understanding and lovely people to work with.

Cons

No negatives experienced during my length of service.

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HomeServe Response
7y
Thanks for taking the time to post such a brilliant review, and congratulations on your years of service!
Viewing 1072 - 1074 of 1,142 Reviews

Glassdoor has 1,259 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.