Does HomeServe pay their employees well?

According to anonymously submitted Glassdoor reviews, HomeServe employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at HomeServe. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at HomeServe?

77% of HomeServe employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated HomeServe 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at HomeServe?

Customer Service Representative (60) , Manager (24) , Marketing (19) , Senior Manager (17) , Gas Engineer (16) , Plumber (14) , Director (12) , Business Analyst (11) , Project Manager (11) , Team Manager (11) , Customer Service Manager (10) , Claims Adviser (9) , Claims (8) , Operations Manager (8) , Anonymous (7)

What are the pros of working at HomeServe according to real employee reviews?

"The people I have met over my years here have been a great support and knit together like a family" ((in 110 reviews)); "I've been at HomeServe for 3 years now and I can honestly say there's such a great culture here." ((in 80 reviews)); "Benefits are good and you are treated like an adult if you are in the right role (not call centre staff)" ((in 54 reviews)); "Management are approachable and friendly regardless of peer ranking one big family" ((in 34 reviews)); "Development opportunities" ((in 31 reviews))

What are the cons of working at HomeServe according to real employee reviews?

"Over the last few months, it has become evident that managers don't seem to care." ((in 25 reviews)); "Senior management are consistently CV focused and deliver what suits them, and not what the business actually needs." ((in 13 reviews)); "At times the communication could be better" ((in 12 reviews)); "Long hours for engineers and some office staff no understanding distances or not caring for the engineers" ((in 8 reviews)); "Not as much money possible" ((in 6 reviews))

HomeServe reviews

3.8

77% would recommend to a friend

(1,141 total reviews)

Nick Kasmir

100% approve of CEO

69% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,141 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

1K reviews

4.0

May 28, 2014

Great staff and brilliant training program

Inbound/outbound sales

Recommend

CEO approval

Business Outlook

Pros

good wages and lots of bonuses, friendly environment very helpful and approachable team leaders and managers with on going training

Cons

time off sick isnt worked out on a month by month basis so if you have a couple of weeks off ill it will get taken out of one months salary

5.0

May 27, 2014

Great People, Great Place

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

In my opinion HomeServe treat their staff very well, hearing from family and friends how they get treated at their places of work makes me really glad I work here! I find the work really varied and that I am given every opportunity to develop myself and those around me.

Cons

Everything moves so fast, decisions can happen in the blink of an eye and sometimes its easy to feel out of touch - but this is much better than it being sterile or boring.

5.0

May 26, 2014

Good place to work with most people committed to improving the business.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Driven and friendly employees. Emerging Customer first culture. Huge opportunity to make this company into something really special and to individually grow through this.

Cons

Current systems and data are poor but are being improved. Lots of improvements needed to enhance operating processes and get the company working more effectively.

Viewing 1114 - 1116 of 1,141 Reviews

Top companies for "Compensation and Benefits" near you

McMaster-Carr

4.5★Compensation & Benefits

Tokyo Electron

3.9★Compensation & Benefits

College Works Painting

4.1★Compensation & Benefits

Network Rail

3.7★Compensation & Benefits

Jobs at HomeServe

Comfort Advisor - HVAC Residential Sales Rep

HomeServe

HomeServe reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Great staff and brilliant training program

Great People, Great Place

Good place to work with most people committed to improving the business.

Top companies for "Compensation and Benefits" near you

Jobs at HomeServe