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      HomeServe

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      HomeServe reviews

      3.8

      77% would recommend to a friend

      (1,141 total reviews)

      Nick Kasmir

      100% approve of CEO

      69% positive business outlook

      Ratings by category

      4.4

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Work/Life balance

      3.8

      Compensation and benefits

      3.7

      Senior management

      3.7

      Career opportunities

      HomeServe has an employee rating of 3.8 out of 5 stars, based on 1,141 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HomeServe employee rating is in line with the average (within 1 standard deviation) for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      4.0
      May 20, 2014

      Happy to work here!

      Marketing communications executive
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are great, salaries are ok but could be better, there's always fun stuff happening to promote employee engagement and 95% of the people are lovely. Best place I've ever worked by far!! Also the canteen facilities are immense!!

      Cons

      None. Decent hours, decent lunch facilities, you can go get a starbucks whenever you like, there are always promotions and new opportunities available and you get free parking!

      5.0
      May 20, 2014

      Brilliant

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I have never worked for an employer who focuses so much on their people. I started working here in 2010 and instantly it. There is always something fun going on that you can get involved with aswell as focus on what needs to be done. HomeServe have had a difficult couple of years and we have all been on a journey. This journey has made me even more proud to work for HomeServe. I get to work with amazing people everyday and I enjoy the way the company works.

      Cons

      There are definitely interdepartmental communication issues and this is slowly but surely being improved. There is also still a bit of them and us between different departments and also teams but again I feel that this is slowly decreasing.

      4.0
      May 20, 2014

      Difficult and ever changing, but rewarding

      Marketing
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great atmostphere Good prosepects Faith in our direct senior leaders Really feels like they are starting to do the write thing by staff and customers A lot of the senior leaders have changed and are moving the direction of the buiness (this is a good thing)

      Cons

      Been a dificult time over the last couple of years with redundencys and the companys shift in culture. When people in the office are under pressure it slips back to the old way of JFDI over certain things. There can be alot of office politics

      Viewing 1123 - 1125 of 1,141 Reviews
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      Glassdoor has 1,258 HomeServe reviews submitted anonymously by HomeServe employees. Read employee reviews and ratings on Glassdoor to decide if HomeServe is right for you.