HomeServe reviews

Homeserve is a great company to work for where you feel valued and part of a big family. The salary is very competitive with a fantastic engineer contribution scheme where you are rewarded very generously for your hard work and just for carrying out your role. And they have a great framework for career progression and are always looking to promote/employ people for job roles internally. No expense is spared on ppe,kit and you get issued with an abundance of tools and leakage equipment to carry out the job. ,Homeserve are always trying to keep up to date with the latest equipment for leak detection . Since working here I have been given training for anything I was unfamiliar with within the company also wether it new equipment ,tools or reinstatement . They are sure to keep you upto date so you can always carry out your role. Having regular 1-2-1's with your area manager and field support specialist are always good wether you need to discuss any issues or career progression. Area service manager and field support specialist are always only a phone call away and offer great support and always relay on good feedback and compliments

This is my second period of employment with HomeServe, having been a Client Development Director in the HomeServe Emergency Services division from 2005 to 2008. I would not have chosen to work for HomeServe again after my first experience, but following the acquisition of my former employer (Home Energy Services) by HomeServe in October 2015 I found myself back in the fold. The change in culture is astounding. The business has changed from a 'grow at all costs' attitude to one that really cares about the People who work here and the Customers we serve. Having politely observed the leaders of the business and the teams that make things happen for the past 6 months whilst keeping my side of the business on target, I can now confirm that HomeServe 'walk the walk' as well as 'talk the talk'. Communication and engagement is a real focus across the whole business and by getting feedback from the entire workforce (especially the front-line) we now have service promises and products that can make a real difference to Customers lives/ I am proud and happy working for HomeServe? I wasn't in 2008, but I am now!