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      Hospitality & Retail Systems

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      Hospitality & Retail Systems reviews

      3.2

      43% would recommend to a friend

      (30 total reviews)

      48% positive business outlook

      Ratings by category

      3.3

      Diversity & inclusion

      3.1

      Work/Life balance

      3.0

      Compensation and benefits

      2.9

      Senior management

      2.9

      Career opportunities

      2.7

      Culture & values

      Hospitality & Retail Systems has an employee rating of 3.2 out of 5 stars, based on 30 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hospitality & Retail Systems employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      30 reviews
      3.0
      Mar 7, 2025

      Disappointing Service and Poor Support

      Team lead
      Recommend
      CEO approval
      Business Outlook

      Pros

      The website interface is relatively easy to navigate, and there are multiple hotel options available for booking.

      Cons

      The customer service is extremely slow and unhelpful. I faced issues with a hotel reservation, and it took days to get a response. Their refund policy is unclear, and they refuse to take responsibility for mistakes. Hidden fees and unexpected charges make the experience frustrating. Would not recommend using HRS for booking.

      5.0
      Jan 15, 2025

      Profesional company

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Pro teamwork, usual support, perspectives

      Cons

      deadlines and priorities always changes

      Viewing 7 - 9 of 30 Reviews
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      ReviewsHospitality & Retail Systems reviews

      Glassdoor has 34 Hospitality & Retail Systems reviews submitted anonymously by Hospitality & Retail Systems employees. Read employee reviews and ratings on Glassdoor to decide if Hospitality & Retail Systems is right for you.