HubSpot reviews

yearly changes, so just when you started to find your stride you knew change was about to take place again

If you like chaos wrapped up in the guise of innovation, welcome. In the last two years, the team has changed strategy constantly—and every pivot is a mess. Leaders are always “learning” from what they call experiments or pilots, but in reality, they’re just figuring out basic stuff they should have known before launching anything. It’s extremely embarrassing to watch and even worse to work with. Metrics are a disaster. They’re changed every year, and only shared after the period starts. Some go unreported for months. Others changed in the middle of a quarter. So good luck actually knowing how you’re performing. Management is mostly hype. Directors are all talk. Principal managers add little to no value. Most just echos senior leaders and sprinkles in catchphrases like “this keeps me up at night” or “change is the only constant.” It’s performative leadership at its finest and makes real work feel secondary. Bottom line: if you want competent leadership and accountability, look elsewhere. Most of CS and all of Services or whatever it is called now. is all flash, no follow-through.