Is Humana a good company to work for?

Humana has an overall rating of 3.6 out of 5, based on over 8,269 reviews left anonymously by employees. This rating has decreased by 3% over the last 12 months. 59% of employees would recommend working at Humana to a friend and 53% have a positive outlook for the business. The best reviews about Humana have been left by employees working as Sales Support Representative , Data and Reporting Professional II and Actuarial Intern .

Does Humana pay their employees well?

According to anonymously submitted Glassdoor reviews, Humana employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Humana. This rating has decreased by 3% over the last 12 months.

How satisfied are employees working at Humana?

59% of Humana employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Humana 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Humana?

Customer Service Representative (211) , Analyst (85) , Project Manager (85) , Care Manager (83) , Consultant (82) , RN Case Manager (78) , Manager (73) , Pharmacy Technician (72) , Director (70) , Sales Representative (69) , Dms Sales Agent (64) , Registered Nurse (64) , Sales Associate (57) , RN Care Manager (56) , Grievance and Appeals Specialist (53)

What are the pros of working at Humana according to real employee reviews?

"Great benefits and very professional" ((in 839 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 563 reviews)); "The ability to work from home is a great plus" ((in 484 reviews)); "Good work life balance which is great" ((in 298 reviews)); "The flexibility and people are great!" ((in 268 reviews))

What are the cons of working at Humana according to real employee reviews?

"Disorganized and poor leadership" ((in 150 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 140 reviews)); "Frequent layoffs and changes in regards to productivity aspects." ((in 127 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 98 reviews)); "Long Hours during the busy season and not enough hours outside of the busy season." ((in 67 reviews))

What are employees saying about Humana layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Humana layoffs and their outlook for job security at Humana in 2026.

What are the top reviewed Humana locations?

Louisville , Tampa , Cincinnati , Green Bay , Phoenix , Miami , Miramar , Atlanta , San Antonio , Saint Petersburg , Irving , Chicago , Dallas , New York , Glendale , Houston , Tempe , San Juan , Jacksonville , Orlando , Springdale , Boston , De Pere , Milwaukee , Charlotte , Knoxville , Middleton , San Diego , New Orleans , Madison

Skip to content Skip to footer

Notifications

Humana

Humana reviews

3.6

59% would recommend to a friend

(7,635 total reviews)

Jim Rechtin

58% approve of CEO

53% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Compensation and benefits

3.6

Work/Life balance

3.5

Culture & values

3.3

Career opportunities

3.0

Senior management

Humana has an employee rating of 3.6 out of 5 stars, based on 7,635 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

Dec 27, 2014

Doesn't appreciate all associates

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Work at home opportunities Tuition reimbursement 401k matching

Cons

Appallingly terrible medical benefits Out-of-touch Senior Management Great disparity/favoritism shown between departments and locations (i.e. bonus-earning opportunities given to some dept's but not others, etc.) Meager raises for hourly associates Doesn't believe in boosting morale or rewarding non-management associates for a job well done Permanent hiring freeze in some departments which leads to short-staffing and overworked/underpaid associates Does not offer floating holidays nor close on Christmas Eve or day after Christmas

5.0

Dec 22, 2014

Awesome Company and Staff!

Utilization management specialist

Recommend

CEO approval

Business Outlook

Pros

Encouragement and support from Management. Very service oriented staff. Everyone works and offers assistance when needed. Benefits absolutely "the best!"

Cons

No negative comments or cons to date

2.0

Dec 21, 2014

Company good overall. MRA depa very stressful and disorganized. No team atmosphere. Treated like children

Mra representative

Recommend

CEO approval

Business Outlook

Pros

Humana is a well known company. Has great well ness programs. Fitness center and awesome cafeteria Discounts on things in the city

Cons

Phone work is tedious MRA department managers micromanage you. Back biting. They Pitt employees against eachother worst job o ever had

Viewing 6871 - 6873 of 7,635 Reviews

Top companies for "Compensation and Benefits" near you

Elevance Health

3.6★Compensation & Benefits

The Cigna Group

3.5★Compensation & Benefits

CommonSpirit Health

3.5★Compensation & Benefits

McKesson

3.7★Compensation & Benefits

Jobs at Humana

Accounts Receivable/Accounts Payable Processor

Compensation Professional

Grievance & Appeals Rep

Seasonal - Underwriting Representative

Senior Voice of the Customer Professional

Humana reviews FAQs

Reviews Humana reviews

Humana

Humana reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Doesn't appreciate all associates

Awesome Company and Staff!

Company good overall. MRA depa very stressful and disorganized. No team atmosphere. Treated like children

Top companies for "Compensation and Benefits" near you

Jobs at Humana

Humana reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Jobs at Humana

Humana reviews FAQs