Stressful! Always adding more and more to workload! Constantly being criticized!
Pros
Supervisor would allow you to use vacation time as needed whether it be for a sick child or just time off.
Cons
Managers, supervisors and directors had no clue about the job itself yet wanted to tell everyone else that they were not getting numbers and that QA was poor. NO communication between corp and my department other than to smack hands and say you did this or that wrong. Management acted as if it would be a crime if we requested the same training for us that corp coders had from their management yet they had no advice when I asked them questions about a record. Mgt too concerned about looking pretty or visiting with the "chosen" associates about what they did the night before. My job did not seem ethical and once one of the supervisors even said..when we are done raping Medicare. Turns my stomach to think insurance is so expensive yet people standing around visiting instead of working. Humana needs to open their eyes and take note of where all the money goes in this company. Terrible when prices go up and up yet their employees will not work so they need to hire a few to carry the load. Humana isnt the only company out there like this but this was my own personal experience.
