Question 1

Is Humana a good company to work for as a Customer Service (CSR)?

Accepted Answer

Customer Service (CSR) professionals working at Humana have rated their employer with 3.3 out of 5 stars in 254 Glassdoor reviews. This is a lower than average score with the overall rating of Humana employees being 3.6 out of 5 stars. Search open Customer Service (CSR) Jobs at Humana now and start preparing for your job interview by browsing frequently asked Customer Service (CSR) interview questions at Humana.

Question 2

Does Humana pay Customer Service (CSR) employees well?

Accepted Answer

Customer Service (CSR) professionals rate their compensation and benefits at Humana with 3.5 out of 5 stars based on 254 anonymously submitted employee reviews. This is 5.6% worse than the company average rating for salary and benefits. Find out more about Customer Service (CSR) salaries at Humana.

Question 3

How happy are Customer Service (CSR) professionals working at Humana?

Accepted Answer

38% of Customer Service (CSR) employees at Humana would recommend their employer to a friend. This rating has decreased by 18% in the past 12 months. Customer Service (CSR) professionals have also rated Humana with a 2.9 rating for work-life-balance, 3.3 rating for diversity and inclusion, 2.7 rating for culture and values and 3.1 rating for career opportunities.

Question 4

What are the top reviewed jobs at Humana?

Accepted Answer

Customer Service Representative (211), Analyst (85), Project Manager (85), Care Manager (83), Consultant (82), RN Case Manager (78), Manager (73), Pharmacy Technician (72), Director (70), Sales Representative (69), Dms Sales Agent (64), Registered Nurse (63), RN Care Manager (56), Sales Associate (56), Grievance and Appeals Specialist (53)

Question 5

What are the pros of working at Humana according to real employee reviews?

Accepted Answer

"Benefits are great and competitive" ((in 840 reviews)); "It can be a tedious job with tons of time on the road but the pay is good." ((in 557 reviews)); "The ability to work from home is a great plus" ((in 470 reviews)); "Great people and lots of energy" ((in 268 reviews)); "Humana truly has developed a great culture from the top down and values their employees health and well" ((in 204 reviews))

Question 6

What are the cons of working at Humana according to real employee reviews?

Accepted Answer

"Disorganized and poor leadership" ((in 147 reviews)); "HR or hiring managers don't provide feedback after a rejection" ((in 145 reviews)); "In the last year we have experienced nothing but layoffs and constant instability." ((in 125 reviews)); "There was a complete destruction of our processes with no training until late afternoon the day before implementation." ((in 105 reviews)); "Middle management is self absorbed and upper management is blind to this fact." ((in 97 reviews))

Humana

Humana Customer Service (CSR) reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

0

It is not it

Low pay

Top companies for "Compensation and Benefits" near you

Jobs at Humana

Humana reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Company ratings over time

Top companies for "Compensation and Benefits" near you

Humana reviews FAQs

Jobs at Humana