Humana reviews

*Micromanaging from leadership who are severely incompetent, messy and quite “lost” to put it lightly. *Toxic culture, a lot of people stepping on others to get noticed *Dead-end job/no growth/high turn over. Even supervisors and managers switch departments every 6-18mo. *Lack of skill/learning and a lot of “info gatekeeping” that keeps people out-of-loop *No value for the people doing the work that creates the foundation of their business *No formal on-the-job training, they just make you do a side-by-side with a senior associate and call it training, which results in A LOT of people not really even knowing what they’re doing, just moving through the motions *Disconnected management and executives who have no idea what is going on and too busy stroking their own egos *Arrogance running rampant/HR nightmares galore (particularly not a very woman-friendly place) *RPHs work at a scope level of glorified CPhTs and lack useful professional judgement **Lots of mandatory overtime! Some departments are closing in on 20 months with no end in sight. This is “normal” here even though they preach about “health and wellness” **during COVID executives cost-cut by taking away appropriate raises and bonuses from people during their 2019 annual reviews (those reviews closed Feb/March 2020 and most people got 1-2% when they would typically get 4%). Executives knew COVID would put the business in overtime (it did, for over a year) so they profitted from the pandemic driving them more business and by cutting wages for people they knew would be working overtime. Pretty gross.

Terrible communication with new hires - on-boarding experience was awful. I continued to receive emails after I had already started at Humana and was 2-4 weeks in to my new role stating that my background check was still taking place and that I could be terminated. How can you allow a person to start there if you haven't completed their background check? Worse yet, Sterling (the third party Humana uses) continues to notify you after you have already started and tells you that you can be terminated?! That's a fantastic way to welcome new people to the company...Truly awful experience. I was notified that my background check was finally completed after I was a month and half into my new role. Once you start there is one new hire call, but as far as on-boarding that is it and you are on your own from there. If you are designated Work At Home/remote worker they send you your equipment in a big box and you are on your own to get everything setup and get all the software and programs you will need for your role. It took a month for someone in IT to give me security clearance so that I could put email on my iphone. Make sure you do some extra homework and reach out to folks on linkedin and ask questions about the team you will be on, the manager of the team/your boss, and your role. Working at Humana is all about having the right manager. If your manager does not like you they can fire you within the first 90-120 day Appraisal Period and without much oversight from HR & minimal communication to you directly - it is awful. This was not clearly communicated to me when I accepted the position - see note above on terrible onboarding experience. Additionally you will be marked ineligible for rehire, aka blacklisted forever from working at Humana and there is literally nothing you can do about it. If you want to file a complaint against your manager then you contact HR, they have you fill out a Resolving Conflict form, and then you have to give it to your manager! HR has a very hands-off role during this process. Essentially, if you end up with an awful manager you are stuck with either letting them terminate you, or you can completely ruin your relationship with them by filing a claim with HR - in hindsight this is the better route rather than being terminated in the first 90-120 days during the "Appraisal Period" and being "ineligible for re-hire"