Humana reviews

3.6

61% would recommend to a friend

(7,606 total reviews)
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Jim Rechtin

60% approve of CEO

54% positive business outlook

Humana has an employee rating of 3.6 out of 5 stars, based on 7,606 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Humana employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

8K reviews
1.0
Dec 29, 2021

Horrible

Recommend
CEO approval
Business Outlook

Pros

Benefits on day one, every Friday you get a 1 hour lunch break for wellness time.

Cons

They don’t train you properly , everything is rushed and they don’t care about their members. Some of the management is racist so if you’re a POC good luck being respected and talked to like a human being. During training questions are called "interruptions" . They want to see you fail… management sucks and the trainer just reads from a PowerPoint that she supposedly can’t show the class because it has notes for dummies marked on it. I lost so much respect for Humana and will NEVER recommend this insurance to anybody nor tell people to apply here. This company took a huge toll on my mental health and it’s really unfair how they played us. My training class went from 26 people to 4 people in 6 weeks. Stay away and find another healthcare insurance company that values the employees and actually trains them.

1.0
Jul 23, 2021
Recommend
CEO approval
Business Outlook

Pros

Benefits, pay.not much more than that

Cons

Be prepared to be shut down and silenced if you have ideas that could improve business, provider, and member outcomes. Stay in your lane with blinders on if you plan on staying there any length of time. If you love micromanagement, suppression, monotony, and having to ensure you click and engage the computer every 59 seconds during the work day....this is the place for you. Performance is measured by computer time not outcomes and impacts made by provider relationship and member support.

1.0
Jul 15, 2019
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits, remote work.

Cons

I know people outside of IT that enjoy the company, but my team in IT was an absolute dumpster fire. The manager and tech lead were two of the worst people I've ever worked with in my life. Their incompetence and constant hostility created the most tense work environment I've ever been apart of.

Viewing 25 - 27 of 7,606 Reviews

Glassdoor has 8,235 Humana reviews submitted anonymously by Humana employees. Read employee reviews and ratings on Glassdoor to decide if Humana is right for you.