Hyatt reviews

3.9

73% would recommend to a friend

(6,983 total reviews)
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Mark S. Hoplamazian

83% approve of CEO

63% positive business outlook

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

7K reviews
4.0
Nov 5, 2008
Recommend
CEO approval
Business Outlook

Pros

Opportunity to grow, well structed organization. Benefits with othe hotels. Recognized for the work that you have done. 95% promotion within the compnay. Opportunity to relocate.

Cons

Long hours and pay, Required to work during holidays

5.0
Oct 20, 2008
Recommend
CEO approval
Business Outlook

Pros

It is a family run company. Once you are part of the inner family circle you are hooked. You can make a career by traveling from one exciting city to the other experiencing different cultures learning new languages and enjoying life to the fullest. If you are stuck in one place you will need a bit more patience but if you are good, you will succeed.

Cons

Pay is never good in any hotel company, nor are the hours. Hyatt leaves a lot of freedom to its individual hotels, hence the experience will not be consistent. Each hotel is reflecting the culture of its General Manager or Regional VP, which at times might be a downside working for this otherwise phenomenal company.

4.0
Oct 18, 2008
Recommend
CEO approval
Business Outlook

Pros

Unlike other hotel companies Hyatt genuinely takes care of their associates. Credibility counts, GMs and VPs have worked their way up in the organization and the average tenure of top brass is 15+ years. Every hotel you work at have associates who have been there for 10-20-30 years............ speaks volumes about a company's culture of respect and care.

Cons

It's not a 9 to 5 job, not for the folks who are not passionate about 'hospitality'.........it's a way of life - hard work, orchestrated group effort yet rewarding.

Viewing 6967 - 6969 of 6,983 Reviews

Glassdoor has 8,108 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.