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Hyatt

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Hyatt reviews

3.9

73% would recommend to a friend

(6,983 total reviews)
avatar

Mark S. Hoplamazian

83% approve of CEO

63% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Reviews by job title

7K reviews
4.0
Sep 29, 2008

An industry leading company with industry leading employees.

Front desk associate
Recommend
CEO approval
Business Outlook

Pros

Hyatt is an industry leader. It is definitely a great place to start a career. At my location the turnover rate was very low, and generally meant that the person leaving and being replaced had been moved to a new job within the hotel or was promoted outside of the hotel.

Cons

Hyatt is a management company. Every hotel is independently owned, so your experience can vary widely. Luckily, my hotel has a top-notch staff. However, some people who transferred from other hotels have less than rave reviews about the staff from where they came.

3.0
Sep 13, 2008

Hyatt -- lots of potential but poor local management

human resources manager
Recommend
CEO approval
Business Outlook

Pros

Hyatt has a lot of opportunity for growth if you are willing to relocate and you can move up rather quickly as Hyatt has a lot of mid level managment. If you like to travel you can't beat th travel perks but you also have to be willing to sacrifice your life if it doesn't fit into Hyatt's plan.

Cons

Pay is at the low end of the pay scale and not much emphasis is put on recognition. Too much focus on a job done poorly than on a job well done. Hyatt lacks an understanding of a work life balance and does not encourage such a life for their line level employees. There is a strong disconnect between upper management and line employees.

3.0
Sep 13, 2008

Great company to grow with that has a lot of possibilities to relocate.

Human resources
Recommend
CEO approval
Business Outlook

Pros

Ability to grow and be on a fast track. Hyatt does a lot of promoting from within, which is great for any individual working for the company.

Cons

Working with unprofessional individuals who at times are not even competent to do their job, yet because they have a hospitality degree, they are considered intelligent for the industry. Promoting from within without the actual training for development for those associates.

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Glassdoor has 8,108 Hyatt reviews submitted anonymously by Hyatt employees. Read employee reviews and ratings on Glassdoor to decide if Hyatt is right for you.