Is Hyatt a good company to work for?

Hyatt has an overall rating of 3.9 out of 5, based on over 8,108 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 73% of employees would recommend working at Hyatt to a friend and 63% have a positive outlook for the business. The best reviews about Hyatt have been left by employees working as Human Resources , Human Resources Manager and Human Resources Coordinator .

Does Hyatt pay their employees well?

According to anonymously submitted Glassdoor reviews, Hyatt employees rate their compensation and benefits as 3.8 out of 5. Find out more about salaries and benefits at Hyatt. This rating has been stable over the past 12 months.

How satisfied are employees working at Hyatt?

73% of Hyatt employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hyatt 3.6 out of 5 for work life balance, 3.7 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hyatt?

Front Desk Agent (325) , Sales Manager (178) , Gallery Host (135) , Front Desk Receptionist (124) , Server (119) , Bartender (113) , Manager (87) , Server/Waiter (70) , Banquet Server (58) , Housekeeper (54) , Intern (54) , Assistant Manager (52) , Administrative Assistant (49) , Guest Service Agent (49) , Assistant Front Office Manager (47)

What are the pros of working at Hyatt according to real employee reviews?

"GREAT BENEFITS!! Insurance is great and the hotel discounts." ((in 738 reviews)); "And some of the people that work there are great people whom I will miss." ((in 329 reviews)); "All staff is friendly and set a "chill" feeling to the environment while maintaining upscale service." ((in 138 reviews)); "Tips and coworkers were great" ((in 131 reviews)); "Work environment is great!" ((in 91 reviews))

What are the cons of working at Hyatt according to real employee reviews?

"Poor management and very set in their ways" ((in 378 reviews)); "Pay is low and sometimes it can feel like there is shadiness happening at higher levels" ((in 333 reviews)); "Long hours pretty intense job highly stressful as you are dealing with high volume of clients." ((in 267 reviews)); "the salaries are LOW!!! that creates tension between people who are in hierarchical positions and people(e.g." ((in 171 reviews)); "No work life balance / HR is fully committed to helping the company and not the employees that raise issues." ((in 145 reviews))

What are employees saying about Hyatt layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hyatt layoffs and their outlook for job security at Hyatt in 2026.

What are the top reviewed Hyatt locations?

Chicago , Orlando , San Diego , New York , Denver , Austin , Atlanta , Omaha , San Antonio , Washington , Seattle , Dallas , San Francisco , Houston , Los Angeles , Miami , Phoenix , Scottsdale , New Orleans , Incline Village , Bellevue , Huntington Beach , Tampa , Saint Louis , Sacramento , Philadelphia , Jacksonville , Boston , Moore , Jersey City

Hyatt reviews

3.9

73% would recommend to a friend

(6,983 total reviews)

Mark S. Hoplamazian

83% approve of CEO

63% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.8

Compensation and benefits

3.7

Culture & values

3.7

Career opportunities

3.6

Work/Life balance

3.5

Senior management

Hyatt has an employee rating of 3.9 out of 5 stars, based on 6,983 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyatt employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

7K reviews

4.0

Jan 28, 2010

Hyatt Regency is a pretty good place to work

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great job perks such as good free cafeteria food, free and discounted hotel stays worldwide, and standard benefits for full time employees.

Cons

Very strict on appearance. Job schedule is always varying based on hotel business and events going on. You have to be available as required.

4.0

Jan 16, 2010

Enjoyed the company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

quality operations, quality management. Great benefits of staying at hotels complimentary. Overall quality operations within the hotels. They promote from within

Cons

IT department is behind the times. I would say an average of 5-8 years behind the times. Corporate office is the typical political game.

4.0

Dec 26, 2008

the place to learn the fundamentals

Executive

Recommend

CEO approval

Business Outlook

Pros

...a company that has solid focus on customers service, product consistency and employee development. Hyatt is a company that sticks to its standards thus, this is the place whre young professionals learn the fundamentals of hospitality. In recent years the company has embarked on to an aggressive development plan that may create great opportunities for employees' development.

Cons

as Hyatt relies more on internal employee development, compensation seems to be a bit lower that other leading hospitality companies in the world. The only other thing that comes to mind is there may be a certain rigidity when it comes to innovation and trying new things...

Viewing 6979 - 6981 of 6,983 Reviews

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Hyatt

Hyatt reviews

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Hyatt Regency is a pretty good place to work

Enjoyed the company

the place to learn the fundamentals

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