Hyland reviews

3.7

62% would recommend to a friend

(1,493 total reviews)
avatar

Jitesh S. Ghai

61% approve of CEO

55% positive business outlook

Hyland has an employee rating of 3.7 out of 5 stars, based on 1,493 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyland employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
3.0
Jan 19, 2018
Recommend
CEO approval
Business Outlook

Pros

Great people. You will make some friends and work with some smart people. Casual environment with nice facilities. You'll avoid some of the pains of a "traditional" office. Some departments are good about work/life balance. PTO plan is pretty good. Sabbatical program is awesome if you're there long enough.

Cons

Pay is well under market. Many in management are unqualified for the positions they hold. Aging tech with resistance to change. Prefer to solve problems by throwing cheap labor at them rather than investing in the right solution. Most of the flashy culture stuff is just used to attract cheap college grads. Constantly in some state of reorganization. A few lowlights: Overtime pay. Years ago when they'd recruit they would lowball you with an hourly offer but say most people work 45 hours and can make more money that way. A little suspect, but still a way to put money in your pocket. In the last few years they have gone through multiple cycles of cutting overtime completely before turning around and making it mandatory. Most recently they pushed a bunch of people to salary to cut this out completely. This was essentially a pay cut for any of those 45 hour people. The most laughable moment since I started was around the "best places to work" surveys. HR undertook an effort to poll the company and ask how Hyland could improve their rankings. The overwhelming answer was to improve parental leave. Hyland offers what is required by law (which, in fairness, is true for many area companies). HR said they would act on this since it was clearly important to Hyland employees which was encouraging. Their big reveal was to allow mothers to take short term disability while on maternity leave. The CEO then got in front of the the entire company and stated he didn't believe in paying people for not working which is why that was all that was being offered. Quite the slap in the face and evidence that a lot of the culture stuff is for show. All in all it's still not a bad place to work and it's better than a lot of places, just understand what you're getting. There are some very common themes in these reviews and HR/management is well aware they're just not concerned.

2.0
Jan 18, 2018

Lost it's attractiveness

Recommend
CEO approval
Business Outlook

Pros

Some good workers who are very intelligent in what they do. Free Coffee and Diet Soda

Cons

Pay is the biggest concern at Hyland. Most of the talent is leaving due to the poor pay scale, Hyland also does not match offers from other companies and will not try to keep valuable experience. No career paths and almost no chance of a promotion unless you are drinking buddies with your manager. Senior and Middle management are a boys club with limited membership. The Sweet 16 of Core Values are just decorations on the wall now. They are from a time when the employees really mattered and the company was a lot smaller, HR will not help employees with issues related to their employment and issues with managers even though the employee was following the rules and policies, they will still side with the company management, Then you will get retaliation Middle Management is highly abusive in many departments. Company policies are only enforced for the less fortunate. Bonuses and Raises above 2% are rare and reserved for friends and family. Any type of creative feedback to a manger is considered a threat, No one in my department ever questions our manager decisions no matter how bad it hurts the company anymore. If your manager is miserable, more than likely you will be also. Making up new policy's on the spot in order to please a single upper manager. Many of the senior managers are promoted due to the fact they have been sitting at a desk for many years and a hard time managing people. The facilities are not the greatest. Coffee stained carpet through out the campus and money is only spent on items that the customer would see. The once great diner is nothing more a disorganized confusing mess at lunchtimes. Most employees just leave for lunch now. Facilities managers will not spend money to buy desk chairs or fix HVAC / Plumbing systems, but will spend thousands on office furniture for VP's and paint. Why the facilities manger still has a job is beyond anyone. (Boys Club) Nepotism is major problem. The friends and family club is no joke and those are the one's who are promoted and getting the nice bonuses. Outdated / Cheap Technology, Computers are replaced every 4 years and are mid-range in performance and cost. Access to higher end equipment is only available to customer facing departments. Conference Room Technology is cheap and riddled with bugs. By the time a room gets updated the technology is already outdated and requires an handful of adapters to connect the equipment and having a IS guy in the meeting to fix the issues as your meeting progresses and issues popup and each room is different from each other. Low cost software to host meetings that rely on heavy back end systems and servers that are always prone and plagued with communication issues. For a tech company Hyland is far behind in tech. Work Life Balance used to be a thing, But now is only reserved for departments with good managers or departments who deal with the customers. My departments work life balance only means more and more work and no life. Being an hourly employee with high project demand in short time frames from middle management, means spending 9 to 10 hours a day in the office and another 4 hours at home working off the clock to meet the time frames. Overtime is limited to 5 hours a week. I would suggest reading the reviews here on GlassDoor and you will see that much of what i have said just mirrors the rest of the reviews.

3.0
Jan 17, 2018
Recommend
CEO approval
Business Outlook

Pros

The stories you hear about the great parties, spontaneous events during the work day, food trucks and of course beer are true. Very work/life oriented (at least from my experience). Lots of opportunities to make new friends.

Cons

Pay is way below industry standards. The managers are very young or inexperienced and each have their own way of running "their" teams. If you are not "in" with them, forget about getting promoted, they look to promote who they like, not who has earned it. The R&D Department went through three re-orgs in the three years I was there and any information was top secret, so no one knew what was going on or what they were going to be doing in a month.

Viewing 1216 - 1218 of 1,493 Reviews

Glassdoor has 1,648 Hyland reviews submitted anonymously by Hyland employees. Read employee reviews and ratings on Glassdoor to decide if Hyland is right for you.