Hyland reviews

3.7

62% would recommend to a friend

(1,494 total reviews)
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Jitesh S. Ghai

61% approve of CEO

55% positive business outlook

Hyland has an employee rating of 3.7 out of 5 stars, based on 1,494 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hyland employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

1K reviews
1.0
Nov 26, 2025
Recommend
CEO approval
Business Outlook

Pros

Hyland was built on relationships with resellers and direct consumers that knew what they wanted and could talk to people who could get that done… because people actually cared

Cons

Thoma Bravo or whatever PE firm now owns this carcass

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Hyland Response
7mo
Thank you for sharing your feedback. We understand that change can feel challenging, especially for those who have seen Hyland grow from its early days to a global market leader. We remain focused on supporting our customers and partners and building a strong path forward. We appreciate the dedication and many years you invested here. - Hyland HR Team
1.0
Jul 9, 2025

Terribly Toxic Culture

Recommend
CEO approval
Business Outlook

Pros

There is good work to be done and some awesome people there.

Cons

Culture can’t thrive where fear and ego dominate. At Hyland, too many talented, high-integrity professionals are being overlooked or pushed aside while promotions go to those with the right connections rather than the right capabilities. The result? A leadership structure riddled with ego, insecurity, and a fear of real talent. Even some of the stronger VPs acknowledge what many employees already know: HR is toxic and untrustworthy. The so-called "anonymous surveys"? No one believes they’re truly anonymous—and that fear silences honesty. The company continues to underutilize its most capable team leaders while elevating those who lack professional skill or leadership talent—often because they pose no threat to fragile egos above them. If Hyland is serious about building a high-performing culture, a deep and courageous house cleaning is overdue—starting all the way up at the VP level. Until then, trust will remain broken, and the most visionary, skilled people will either check out—or leave.

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Hyland Response
1y
Thank you for sharing your perspective. At Hyland, we’re committed to creating a workplace built on trust, integrity and opportunity. We take employee feedback seriously and have fair, transparent processes in place for career development guided by performance, potential, and alignment with our values. We also want to assure you that our employee surveys are confidential and help us understand how our people are feeling to drive meaningful changes that support the wellbeing and success of our workforce. We encourage all current Hylanders to continue using these resources and speaking up—we are always listening. While this review does not reflect the broader experience of many employees who thrive at Hyland, we appreciate your feedback and the opportunity to reaffirm our commitment to listening, supporting growth, and maintaining a culture of trust and respect. We wish you the best in your future endeavors. - Hyland HR Team
1.0
Jun 20, 2025
Recommend
CEO approval
Business Outlook

Pros

Though the new strategy is sound and is resonating with customer, it is a few years too late.

Cons

The previous executive team took this company to a billion dollars. The new executive team will not be able to stop the bleeding that has been happening for several years. To begin, the new CEO has created a toxic culture with no trust amongst employees. Hyland is no longer what it used to be and the other new C-level officers are not to be trusted as well. Their general approach has been to simply lay off the old and bring on people that look good on paper but have no idea what they’re doing. Customers have been upset at the slow pace of innovation and pretty soon the C-level team will realize that turning the tables so drastically will only backfire on them as customers can clearly see what’s happening internally within the company. Not only have you lost the trust of your employees, soon both customers and the board will lose faith in you as well (many agree it’s already started). If you are considering to join this company, look elsewhere. Despite your performance and talent, the company’s future is what’s at stake and there is a high probability that the company will be sold and another management change will happen within the next 1-2 years.

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Hyland Response
1y
Thank you for sharing your perspective. At Hyland, we’re energized by the path ahead and proud of the progress we’re making. Our leadership team is focused on building a sustainable future by prioritizing innovation, customer success and a culture grounded in trust and accountability. We know that transformation can be challenging, but we also believe it’s essential. The changes underway are positioning us to lead in a rapidly evolving industry, and we’re confident in the direction we’re heading. We are financially strong, strategically focused, and committed to supporting both our employees and customers as we continue to shape what’s next. We appreciate your feedback and wish you the best in your next chapter. - Hyland HR Team
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Glassdoor has 1,649 Hyland reviews submitted anonymously by Hyland employees. Read employee reviews and ratings on Glassdoor to decide if Hyland is right for you.