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      ICF

      Engaged Employer

      ICF reviews

      3.7

      69% would recommend to a friend

      (2,749 total reviews)
      avatar

      John Wasson

      82% approve of CEO

      53% positive business outlook

      Ratings by category

      4.0

      Work/Life balance

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.5

      Career opportunities

      3.4

      Senior management

      3.2

      Compensation and benefits

      ICF has an employee rating of 3.7 out of 5 stars, based on 2,749 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICF employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      3K reviews
      3.0
      May 16, 2022

      Great mission and people but insulting pay

      Environmental policy analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      -People are friendly and helpful -Public health sector projects are interesting, and most clients in my line of business have a meaningful mission -This probably varies based on team, but managers I’ve interacted with trust you to do the work and do not micromanage -Mostly flexible hours as long as you finish your work, and no expectation to work more than 40 hours (most of the time) -Decent PTO and other benefits -Transparent(ish) pay structure— people are paid on a scale based on years of experience, so I think pay equity should be pretty good

      Cons

      Few cons but they’re big ones: - The pay is abysmal for consulting. Lower than most of their competitors, and no bonus or unique perks - Need to invest more in team building activities, especially now that work is hybrid/virtual -High utilization rate and system for tracking billable hours is annoying

      2.0
      Apr 28, 2022

      ICF Next Subsidiary a Sinking Ship

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Smart, kind and hard-working team members who care about one another and and their work.

      Cons

      (This is not applicable to our ICF parent company - this is specifically the ICF Next commercial marketing agency subsidiary) -New senior management who have prioritized utilization and profit margins over all else, which has led to massive turnover at a rapid rate, very low morale and significant loss of business as clients start to see past the smoke and mirrors and recognize their account teams are made up of freelancers (or simply a skeleton crew) who cannot adequately deliver the work and results they are seeking.

      avatar
      ICF Response
      4y
      Thank you for this candid feedback. We’re glad to hear that you worked with a smart and caring team at ICF Next. Our industry is in a time of great change, and ICF Next’s network of freelancers has increased in our business and industry at large help many creatives meet the rising demand for work-life balance and flexibility. Navigating these new landscapes while growing our work is a challenge and we recognize this change is not easy. We appreciate your comments and advice that we can bring back to our teams and improve in areas we’re able.
      2.0
      Apr 7, 2022

      Poor Work Culture

      Senior business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Work with clients from the government is exciting and fulfilling

      Cons

      Toxic work culture, no team dynamic. Communication issues from the management and the team. Management sees employees as a employee id and not as an individual

      Viewing 337 - 339 of 2,749 Reviews
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