ICF reviews

3.7

69% would recommend to a friend

(2,743 total reviews)
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John Wasson

82% approve of CEO

53% positive business outlook

ICF has an employee rating of 3.7 out of 5 stars, based on 2,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICF employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews
1.0
Apr 27, 2016

Minorities Exploited, Do Not Apply

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Not having to work in the office is always a pro.

Cons

- No room for professional development. When you are hired, they put on a show on how important personal and professional growth means to them. At the end of the day, if the budget doesn't allow it, (which 9/10 times it will not), you will not be promoted. - People are hired with less experience and education then minorities and are placed in higher levels. When you confront ICF regarding their unequal pay situation, they brush it off and insult their employees on their experience - You are expected to work more than 40 hours to be considered an exemplary employee - If you are of a certain age, they expect you to not know things, despite you having more experience then your peers - Their "raises" are less then the federal living wage raise. They provide urban city employees a small 2% raise and are flustered when you are not happy about it. - They expect you to keep up with their false professional development opportunities - Senior Management has no control over salary, benefits, or promotions. So, your work ethic is not evaluated on whether or not you receive a promotion - There are other reviews in regards to racial discrimination, and they are true. The CEO is a minority, but most of ICF employees that are promoted and invested on are white. They expect you to be happy, as you are being hired help fulfill their minority requirement on a proposal. - On a proposal they will charge 3x your salary, do NOT expect to get paid in overtime or in vacation hours (which is against DOL laws) I am waiting for one more meeting with senior management before I put in a complaint with the Department of Labor for ICF negligence.

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ICF Response
10y
Dear current employee, please know that your very detailed feedback has been shared with appropriate leadership. We are unsure if you are already partnering with a Human Resources Business Partner. If that is not the case, we highly encourage you to reach out to a senior member of Human Resources to discuss these issues.
3.0
Nov 29, 2015

Use as a stepping stone

Recommend
CEO approval
Business Outlook

Pros

Interesting project work, generally very smart and passionate coworkers; lots of room for you to set your own agenda/workload if you have a good relationship with your manager (managers totally depend on the person, too - some divisions seem to stack much better managers than others. I was fortunate enough to have a wonderful manager in my division who was the reason I stayed at ICF so long).

Cons

work/life balance is challenging when working on multiple projects - some managers will try to take advantage of you and get you to work extra hours over the required 40 per week, even if you are up front and clear about time commitments to other projects. There is a severe lack of support staff, so you end up doing work way above you for meager pay, and then get asked to do work below you on top of that that should be for interns/college grads. ICF seems to have staffed too many VPs and not enough analysts/associates/managers for fair pay and fair responsibilities. lots of talk but little action from upper management on investing in employees - always saying they are able to offer better raises, better benefits, etc. for the hard work current employees are putting in, but never once did that materialize. I left with college grads making more money than me after 5 years of work experience and an advanced degree, and didn't get fair adjustments after bringing that fact to upper management (along with a near-perfect performance review that should have stood alone as enough evidence). Unfortunately I later learned that this happened to a number of coworkers outside of my division, making it clear that there is a huge lack of upper management to invest in their current employees that are trying to get fair market value. Stay here for good project work, but always be looking for the next job - you will almost certainly be offered a higher salary anywhere else you go. Don't wait at ICF for them to fix it for you, even if you bring it to their attention and make a strong case.

2.0
Sep 20, 2015
Recommend
CEO approval
Business Outlook

Pros

Work/life balance is incredible. Some staff came in late and left early nearly every day, and as long as the work is getting done ICF is fine with it. Most everyone is quite nice and easy to get along with who works at ICF.

Cons

The salary is a joke, and the raises are cost of living at best. I once got a 1.3% raise after being promoted....so good luck earning a salary to live off in the pricey DC area.

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