Is ICF a good company to work for?

ICF has an overall rating of 3.7 out of 5, based on over 3,015 reviews left anonymously by employees. This rating has been stable over the past 12 months. 69% of employees would recommend working at ICF to a friend and 53% have a positive outlook for the business. The best reviews about ICF have been left by employees working as Intern , Vice President and Director .

Does ICF pay their employees well?

According to anonymously submitted Glassdoor reviews, ICF employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at ICF. This rating has been stable over the past 12 months.

How satisfied are employees working at ICF?

69% of ICF employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated ICF 4.0 out of 5 for work life balance, 3.7 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at ICF?

Analyst (103) , Associate (89) , Manager (75) , Consultant (66) , Senior Associate (62) , Research Assistant (54) , Project Manager (49) , Senior Manager (40) , Senior Consultant (37) , Business Analyst (29) , Energy Analyst (27) , Intern (27) , Technical Specialist (25) , Director (24) , Account Manager (23)

What are the pros of working at ICF according to real employee reviews?

"There are great people and you can get valuable experience if you seek it out." ((in 259 reviews)); "The company has a good work/life balance and seems to really care about its employees." ((in 174 reviews)); "Good benefits and strong on" ((in 160 reviews)); "The culture is good but varies from office to office." ((in 135 reviews)); "Great colleagues to learn from and to work with Work/Life balance Provide resources to learn new tech" ((in 113 reviews))

What are the cons of working at ICF according to real employee reviews?

"low pay; raises not equivalent to increases in responsibilities and promotions; some tedious tasks" ((in 156 reviews)); "Instability with government changes recently and generally low salaries that doesnt equate to the work being done" ((in 114 reviews)); "Having a good manager could make/break your job" ((in 60 reviews)); "No bonus a few years in a row because the company isn't meeting their targets." ((in 46 reviews)); "Middle to upper management is horrible and seems to be so out of touch." ((in 35 reviews))

What are employees saying about ICF layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about ICF layoffs and their outlook for job security at ICF in 2026.

What are the top reviewed ICF locations?

Fairfax , Washington , Reston , Rockville , Atlanta , Arlington , New York , Martinsville , Minneapolis , Chicago , Columbia , Los Angeles , Sacramento , Richmond , Austin , San Diego , San Francisco , Virginia Beach , Detroit , Seattle , Boston , Houston , Portland , Baltimore , Denver , Philadelphia , Cambridge , Ann Arbor , Durham , San Juan

ICF reviews

3.7

69% would recommend to a friend

(2,743 total reviews)

John Wasson

82% approve of CEO

53% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (2,743 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

ICF has an employee rating of 3.7 out of 5 stars, based on 2,743 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICF employee rating is in line with the average (within 1 standard deviation) for employers within the Management & Consulting industry (3.7 stars).

Reviews by job title

3K reviews

2.0

Sep 9, 2024

Horrible company, doesn't care for part-time staff

Associate

Recommend

CEO approval

Business Outlook

Pros

Remote work, flexibility, meaningful work and few good people

Cons

Part time work was a nightmare. Hourly wage was low and didn't change for 2 years. Upper management has favorites and will promote them, they're quick to throw you under the bus if you make one small mistake. Very toxic work environment with some assignments requiring a much higher LOE/more hours than what they allow for. If you are entry-level, you have to really fight and keep bothering people to get assignments - there were many weeks where I submitted timesheets with 0 hours because either work wasn't available or managers couldn't effectively allocate work and preferred to give it to mid-upper level staff, not allowing any growth for early career employees. Could barely make my rent payments from this ignorance. Horrible experience.

ICF Response

1y

Thank you for sharing your feedback. We are pleased to hear that you appreciated the flexibility, remote work options, and the meaningful nature of the projects. Compensation and growth opportunities are important factors in the employee experience, which is why we aim to provide a supportive work environment for both full- and part-time employees. We encourage open communication with managers to address any issues related to workload allocation and performance feedback. We take all feedback seriously, and while individual experiences may vary, we strive to ensure that our processes around promotions and workload distribution are transparent and equitable from the start. We are always looking for ways to enhance our practices as we continue to evolve. -HS

1.0

Jul 26, 2024

Awful

Billing specialist

Recommend

CEO approval

Business Outlook

Pros

There are no pros to this job except working remotely

Cons

Micromanaging Poor Benefits Don't promote black people Don't pay good Rude Vice President

ICF Response

1y

Thanks for taking the time to leave a review. We hope you had an opportunity to bring your concerns to your manager or HR before you left ICF. --- SS

1.0

Jun 14, 2024

Stressful

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

My coworkers were great to work with

Cons

Everything. The callers were rude and mean. Every time I went to work, my stomach would bubble up. Didn't train well for the types of questions that customer wanted answered. Really couldn't help the customers. We could only put notes in the system and send to corresponding agency.

ICF Response

2y

Thank you for taking the time to share your feedback. Happy to hear you enjoyed working with your colleagues. Health and wellbeing are a top priority and providing excellent training and support to our teams is essential to that commitment. You should feel enabled to come forward to your manager to discuss your concerns —no matter the circumstance you are in. We hope you were able to share specific feedback and suggestions related to your experiences and projects with your manager. - KZ

Viewing 232 - 234 of 2,743 Reviews

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Reviews by job title

Horrible company, doesn't care for part-time staff

Awful

Stressful

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