ICON reviews

2.4

22% would recommend to a friend

(67 total reviews)

Jason Ballard

38% approve of CEO

20% positive business outlook

ICON has an employee rating of 2.4 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ICON employee rating is 35% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

67 reviews
1.0
Mar 11, 2024

This place lies to your face and steps on your back

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The only pro is the sweet death that comes afterwards

Cons

Working long hours to satisfy upper management when there is no need to. They avoid safety because it wastes production time. They spill actual toxic additive's all over the ground and is okay with it. I've had management look at me and tell me to poor it on the floor because we need to hurry up. This place will make you work every single day and hour and ask "Why aren't you happy ? You are doing great things here" I'm glad to be rid of this place.

2.0
Mar 3, 2024

Clueless Leadership

Recommend
CEO approval
Business Outlook

Pros

For now, the pay and benefits are keeping the productive employees at the company. Those people (the ones actually doing the physical work) are the backbone of the company and they are an absolute pleasure to work with. The company goal is good and admirable.

Cons

Senior leadership (especially operations) does not care about their employees. They have not made a single attempt to improve morale in Print Operations over the past two years. Now that we’re almost done with the company’s biggest project (a great accomplishment in and of itself), any exhalation is dashed by a 40% layoff being decided by those that aren’t in the field without a clue as to how the machines work. “Executive” leadership will only appear on a site if there is a camera involved, spouting absolute nonsense about our machines that sounds nice to the camera, but actually has no real meaning in our world. It’s been proven they actually read these reviews, but not a single thing has been done to improve the lives of your company’s backbone, and it’s obvious you don’t care.

1.0
Mar 1, 2024

Would not recommend

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Most of the employees and mid-level management are great to work with. Pay and benefits are decent.

Cons

Most of the executive leadership lack any real experience making it a difficult place to work at. Goals quickly change but are not backed by data. These quick changes that are not well thought through and negatively impact the employees doing the hard work. Change at a startup is normal, but at ICON it's chaotic and lacks organization. Employees are not valued at all, especially in operations. Technicians asked to work in unsafe conditions on a regular basis. Safety at this company is almost non-existent and blatantly ignored when leaders want to hit certain goals or metrics. Technicians are asked to work grueling hours in extreme climates and are given little to no notice when drastic schedule changes happen, even when these changes ARE in the company's control. When the life of a print tech's safety is compared to someone driving a car by the ceo, that's a red flag. Favoritism is an issue. There seems to be an "it" crowd at ICON that is mostly made up of young, white men. These seem to be the only people valued at ICON and are given opportunities not based on skill or merit, but because they are well liked by leadership.

Viewing 28 - 30 of 67 Reviews

Glassdoor has 76 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.