ICON reviews

2.4

22% would recommend to a friend

(67 total reviews)

Jason Ballard

38% approve of CEO

20% positive business outlook

ICON has an employee rating of 2.4 out of 5 stars, based on 67 company reviews on Glassdoor which indicates that most employees have an average working experience there. The ICON employee rating is 35% below average for employers within the Construction, Repair & Maintenance Services industry (3.7 stars).

Reviews by job title

67 reviews
1.0
Oct 8, 2025

Stay Away! New Expectation for 6 days in Office

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Smart and Friendly people. Pay was good, until they told us we are 6 days a week in person, the pay looks alot less impressive now.

Cons

The Founder has lost it. Almost all of senior leadership has left or been fired. We were told at 11:30PM on a Monday that we are now a 6 days a week in-person company. 6 days a week, but there will be lunch! lol This was rolled out with no HR plan and was a total shock to the remaining “senior leadership”. Complete disrespect for employees and our families, treating us like small children. Failing company, with a delusional founder.

3.0
Sep 17, 2025

Fast paced - good people

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Company is face paced with sifting priorities but the people are what what makes it a good place to work.

Cons

Instability of company trajectory and runway

3.0
Mar 4, 2025

Great company at the beginning

Recommend
CEO approval
Business Outlook

Pros

The salary and benefits are excellent, especially for families. The work itself is fascinating, and the company’s size allows you to be involved in incredible projects. Some managers truly care about their teams and are fantastic to work with. However, the operations managers and many department heads often prioritize productivity over employee well-being, which can make the environment feel demanding at times.

Cons

The heads of departments often make decisions based on personal relationships rather than choosing what's best for the company. For years, they’ve overspent on food, private events for the inner circle at ICON, and unnecessary perks like beer. They also waste significant resources on logistics and missing parts, instead of properly planning before a project begins.

Viewing 7 - 9 of 67 Reviews

Glassdoor has 76 ICON reviews submitted anonymously by ICON employees. Read employee reviews and ratings on Glassdoor to decide if ICON is right for you.