ICW Group reviews

3.4

54% would recommend to a friend

(286 total reviews)

Kevin Prior

81% approve of CEO

56% positive business outlook

ICW Group has an employee rating of 3.4 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICW Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

286 reviews
4.0
Jan 7, 2025
Recommend
CEO approval
Business Outlook

Pros

The company itself is generally understanding, flexible, provides a decent work-life balance, and understands most people's personal positions.

Cons

Had to buy all of my own work from home stuff, was hired under a supervisor that retired and was temporarily replaced by an assistant supervisor who had zero interest in actually being a good manager and teaching the position even though it was in the description upon hiring.

4.0
Dec 6, 2024

LOVE this companay

Recommend
CEO approval
Business Outlook

Pros

Hybrid work week; work/life balance; focused on building a culture of inclusion & belonging; new leadership throughout the organization is taking the company to a whole new level; everyone has a voice

Cons

We are growing very quickly and sometimes it's hard to be proactive; challenging to keep up with our growth

4.0
Dec 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Excellent management in branch offices in CA. Definite room for growth if you're willing to put in the extra time and effort required for salaried positions. Excellent employee assistance program, managers and HR are willing to work with you for FMLA and other leaves of absence.

Cons

Plagued by out of touch national and executive leadership. Very personable when meeting them, but their business mindset is very 1980's. Work life balance can be difficult to maintain, especially due to the production that is expected. There are no "renewal underwriters" and as a BDU you are expected to be the end-all be-all with your book of business. Service center often feels combative with underwriting, rather than acting as the support the department is intended for.

Viewing 31 - 33 of 286 Reviews

Glassdoor has 296 ICW Group reviews submitted anonymously by ICW Group employees. Read employee reviews and ratings on Glassdoor to decide if ICW Group is right for you.