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      ICW Group

      Engaged Employer

      ICW Group reviews

      3.4

      54% would recommend to a friend

      (286 total reviews)

      Kevin Prior

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.7

      Diversity & inclusion

      3.2

      Culture & values

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      ICW Group has an employee rating of 3.4 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICW Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      286 reviews
      4.0
      Apr 10, 2025

      Good Company with Great Leadership

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Strong leadership with an amazing Branch Manager in Pleasanton. Great team supporting the Underwriting department

      Cons

      Salary is mid to lower vs some of the competitors.

      4.0
      Apr 9, 2025

      Triage examiner

      Triage examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good teamwork, solid management, good benefits, hybrid schedule

      Cons

      Workload is a lot and the work is very fast paced

      2.0
      Mar 20, 2025

      They tried

      Triage examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Office environment was really calm, after coming from a chaotic call center this place was much less stressful in terms of the environment.

      Cons

      The job, not so much. Also their “training” was a joke. 2 weeks of basic work orientation to get you introduced to the company and some workers comp laws and then you’re thrown to the wolves with a claims system you aren’t familiar with, a folder of documents that supposedly tell you how to do your job (Newsflash: THEY DON’T), and teammates who are struggling so badly that asking them for help is basically the blind leading the blind. Was repeatedly told by my supervisor “I don’t know why you’re not getting this” then when I explained why they just said “Well figure it out”.

      Viewing 28 - 30 of 286 Reviews
      Related searches: ICW Group jobs | ICW Group salaries | ICW Group benefits | ICW Group interviews
      ReviewsICW Group reviews

      Glassdoor has 296 ICW Group reviews submitted anonymously by ICW Group employees. Read employee reviews and ratings on Glassdoor to decide if ICW Group is right for you.