ICW Group reviews

3.4

54% would recommend to a friend

(286 total reviews)

Kevin Prior

81% approve of CEO

56% positive business outlook

ICW Group has an employee rating of 3.4 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICW Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

286 reviews
5.0
May 21, 2025
Recommend
CEO approval
Business Outlook

Pros

This is an exceptionally inclusive company that does thing the right way. From the way they treat their employees to the many services they set up for their insureds to the mind boggling amount of money they give away to charities. Kim Kuhn is easily one of the best recruiters I have ever worked with. I am impressed with every aspect of this company.

Cons

I have not run into any that have made me doubt or second guess my decision to come here.

3.0
May 15, 2025

Just a place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They pay decently and offer standard benefits. Depending on the department, you can get good work life balance (unless it’s anything on the claims side). With all that said, that’s why 90% of the people are there. The people who work there are there to collect a pay check and clock out at the end of the day. Most of these people are quite nice and pleasant.

Cons

There are a lot of managers who don’t know how to manage people. The higher ups can’t agree on much which trickles down to their departments and it shows. It feels like an open secret that the culture is stale because the higher ups are out of touch (and also happy to just be collecting a pay check). There are people who feel like the higher ups keep making bigger goals just to make bigger goals just cause the numbers look good to their own department chief. This goal setting approach with no thought to how it affects the people who are actually doing the work kills morale. A lot of people have come and gone when they realize the culture isn’t for them. While there is decent business growth, the openings are mostly cause people chose to leave.

3.0
Apr 11, 2025
Recommend
CEO approval
Business Outlook

Pros

Flexible schedule, benefits in line with industry.

Cons

Overall compensation package and bonus structure is poorly designed including stretch goals that are unattainable

Viewing 25 - 27 of 286 Reviews

Glassdoor has 296 ICW Group reviews submitted anonymously by ICW Group employees. Read employee reviews and ratings on Glassdoor to decide if ICW Group is right for you.