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      ICW Group

      Engaged Employer

      ICW Group reviews

      3.4

      54% would recommend to a friend

      (286 total reviews)

      Kevin Prior

      81% approve of CEO

      56% positive business outlook

      Ratings by category

      3.8

      Work/Life balance

      3.7

      Diversity & inclusion

      3.2

      Culture & values

      3.2

      Compensation and benefits

      3.0

      Career opportunities

      2.9

      Senior management

      ICW Group has an employee rating of 3.4 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICW Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      286 reviews
      5.0
      Jun 30, 2019

      Company invests in people, technology and its future

      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The home office has a very modern and technology oriented atmosphere. It’s workers compensation program is phenomenal and is consistently growing. I have worked for TPA’s and Other carriers. But this small company is special. Branches need to embody the same home office vibes more and endorse growth at every single level. Because when you empower people, they will show you what they are worth.

      Cons

      Branches need to embody the same home office vibes more.

      2.0
      Mar 21, 2014

      Too many chiefs on high horses!

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      I met some AMAZING friends through working at ICW. And the happy hours. While I often felt frustrated with KP and DH and where they were taking the company, I was provided with some excellent growth opportunities.

      Cons

      Where to start? Wayyyy too many managers and not enough people to do the actual work. They pay terribly and expect managers (I was one) to motivate entry level employees to work their behinds off for practically nothing. I put in a lot of time at ICW and was one of the lucky ones to get in on the good side and be given some great chances to move up. If you crossed the wrong person, you might as well pack up and leave because there's no coming back if you aren't liked. Very discouraging environment.

      3.0
      Feb 18, 2022

      Immediate Team is Great...

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Immediate team members very helpful and smart. Managers and directors in IT look after the members. Good opportunities to learn.

      Cons

      Corporate is extremely out of touch with compensation. High turnover rates in IT. Raises and bonuses to help with "retention" were pitifully small (inflation is 7%, raises were less than half that). Promised promotions were not upheld. Paperwork for past promotions were mysteriously lost.

      Viewing 43 - 45 of 286 Reviews
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      ReviewsICW Group reviews

      Glassdoor has 296 ICW Group reviews submitted anonymously by ICW Group employees. Read employee reviews and ratings on Glassdoor to decide if ICW Group is right for you.