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      ICW Group

      Engaged Employer

      ICW Group reviews

      3.4

      54% would recommend to a friend

      (286 total reviews)

      Kevin Prior

      81% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      ICW Group has an employee rating of 3.4 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICW Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      286 reviews
      2.0
      Sep 15, 2021

      Things are going downhill

      Claims specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      The workers comp claims program is efficient, and has the technology to be greater

      Cons

      Corporate B.S, cliques formed since new leadership came in. Home office employees and leadership don’t care about the branches around them. The morale and culture is dying everyday

      3.0
      Sep 8, 2021

      Great Role - Accountability for Leadership is lacking

      Business development underwriter
      Recommend
      CEO approval
      Business Outlook

      Pros

      The team members are wonderful and supportive. Working with others in the organization is easy. The company is a smaller organization so it is easy to get help with problems or collaborate with other divisions to problem solve. Benefits are decent but 401k match could be improved. Bonus structure is fair and transparent. HQ leadership seems to care about the employee's as they do many kind things for the staff - a one year surprise package, holiday packages, etc. They seem to value their staff and try to show appreciation.

      Cons

      Leadership at the local branch level needs help. If you seek help or complain retaliation is abundant. If you are honest in how you feel about leadership it is held against you. There is favoritism in promotions and there are folks in leadership roles that are not qualified for that role. You are told you may NOT take any time off in the month of December due to the 'busy season.' HR claims to want to help but does absolutely nothing with information provided to them. Essentially, the company tells you to be transparent but when you are you pay the ultimate price. Overall, it is a very hostile and unpredictable work environment.

      Viewing 142 - 144 of 286 Reviews
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      ReviewsICW Group reviews

      Glassdoor has 296 ICW Group reviews submitted anonymously by ICW Group employees. Read employee reviews and ratings on Glassdoor to decide if ICW Group is right for you.