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      ICW Group

      Engaged Employer

      ICW Group reviews

      3.4

      54% would recommend to a friend

      (286 total reviews)

      Kevin Prior

      81% approve of CEO

      56% positive business outlook

      Ratings by demographic groups

      ICW Group has an employee rating of 3.4 out of 5 stars, based on 286 company reviews on Glassdoor which indicates that most employees have a good working experience there. The ICW Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      286 reviews
      4.0
      Aug 28, 2021

      Overall ICW is a good company to work for...

      Customer success manager (csm)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very customer focused....cares about employees. Solid business model... strong operational expertise.....is trying to become more dynamic and action oriented (depends on department) Departed for personal reasons. Good company..very good team. 4 stars because 5 stars is very very rare.

      Cons

      Still battles silos on occasion. Some teams can be methodical and overthink things in an effort to avoid mistakes.

      1.0
      Aug 27, 2021

      Its a no for me.

      Records technician
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free shirts, merchandise, alot of food events thrown for employees.

      Cons

      Where do I even begin. Total corporate America type company. All they do is rave about how there is so many opportunities in this company but reality theres 0. Why ? Because tyrant supervisors/ managers/ directors already know who exactly they want to succeed and move up while the other people who put in the work and don't kiss butt are stuck in the same entry level position for years untill they finally decide to move on.

      3.0
      Jul 21, 2021

      WFH and benefits

      Senior claims examiner
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people I work with.

      Cons

      As the company got bigger the examiner level EEs lost their voice. We used to have input, now there are too many levels of management. If you work at a branch you have very little chance for promotion, virtually no voice, and do not seem to be as valued as you would be if you worked in San Diego. During the WFH time we were given praise about how everything was going so well, a smooth transition, goals bring met, etc. Then when restrictions lift - back to the office and you have to earn your WFH days. For bereavement leave they only give three days - even for a parent or spouse.

      avatar
      ICW Group Response
      4y
      Thank you for sharing your feedback with ICW Group. We agree, our people are great to work with! Did you know that even prior to the pandemic over 25% of our workforce worked remotely? We also currently offer most Team Members a hybrid work schedule. In addition to offering three paid days for bereavement, we also provide our Team Members with PTO and the ability to request a personal leave of absence if needed. I appreciate your feedback and wish you the best of luck.
      Viewing 145 - 147 of 286 Reviews
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      ReviewsICW Group reviews

      Glassdoor has 296 ICW Group reviews submitted anonymously by ICW Group employees. Read employee reviews and ratings on Glassdoor to decide if ICW Group is right for you.