ICW strives to become an innovative company, but feels that it is working in spite of its employees.
Pros
The company truly values its clients and investors. ICW consistently focuses on what is right for the client as well as its shareholders. The company embraces new technology and business trends. ICW is a worthwhile place to work if one is getting his or her start in the job place or is transitioning to insurance from another field.
Cons
The focus on customers and technology is in stark contrast with any focus on employees. The company fails to realize that its employee base consists of people, as opposed to units of labor. Communication is nonexistent and the company is extremely secretive. As a result, employees are embarrassingly unaware of company goals and strategy. ICW has a very rigid atmosphere in which even the most experienced employees are intensely micromanaged. Employee performance, budget, and goals are mentioned on a near daily basis. However, conversations regarding bonuses and compensation are taboo. Breaks (lunch or otherwise) are frowned upon. Upper management has distinct social bubbles. If an employee is not connected to one of these bubbles, he or she can easily find him or herself on the outside looking in.
