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IRIS Software Group

Engaged Employer

IRIS Software Group reviews

3.7

65% would recommend to a friend

(866 total reviews)
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Jason Dies

76% approve of CEO

63% positive business outlook

IRIS Software Group has an employee rating of 3.7 out of 5 stars, based on 866 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IRIS Software Group employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

866 reviews
1.0
Apr 12, 2024
Recommend
CEO approval
Business Outlook

Pros

Allowed remote work Team members were nice

Cons

Poor pay Lack of transparency Unrealistic goals Bonus based on customer reviews of product rather than service Lack of career development Pay reviews once a year

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IRIS Software Group Response
1y
Thank you for taking the time to leave a review. We’re delighted to hear you recognise our fantastic colleagues who work together to make an IMPACT and our amazing flexible working policy that allows our employees to work from the comfort of their homes. We’re very proud to be a Real Living Wage employer, this means we commit to paying a fair wage to cover at least the real cost of living in the UK as calculated by the Real Living Wage Foundation. We’re passionate about paying our employees fairly and competitively to reward their dedication and hard work. We’re proud to run a companywide annual salary review process each autumn, which includes external benchmarking data, to ensure we’re paying the market rate. We are proud to run an annual review to ensure consistency and fairness in assigning increases and to help close our gender pay gap. We also offer pay scales in select departments (such as Customer Support) to enable employees to grow their salaries as they develop their skills. We’re very proud to have celebrated 40 promotions in the Customer Services teams in the last 12 months. We’re also delighted to offer all permanent employees an annual bonus entitlement, which usually pays out in July. In Customer Support, we also offer employees a quarterly bonus to support their regular earnings. Along with competitive salaries, we also understand the importance of ‘total reward’ – we invest significantly in progression opportunities, internal and external training, regular feedback and recognition through our range of awards, extensive employee wellbeing support, and investment in volunteering and charitable initiatives. We’re always looking for ways we can be the best we can be, and we would welcome any further suggestions. Please contact EmployeeFeedback@iris.co.uk. Kind regards, the HR team
2.0
Mar 26, 2024

From good to bad

Recommend
CEO approval
Business Outlook

Pros

Remote working, some great people in middle management. Some benefits are good. Work life balance is good.

Cons

Equipment - you won't get a new laptop unless yours completely dies. Good luck developing on a 5 year old machine. (even older for some) Salary Everyone that i know left because of the salary lacking behind average market rate. You will start on a good wage, however this will easily fall behind market rate after years of getting under 2% pay rises. Offshoring The company's hiring strategy has increasingly focused on recruiting outside of the UK. This shift has tangible impacts on team dynamics and the feasibility of in-person social events, which now seem to be more frequent for sales teams or in locations outside of the UK. Progression Opportunities for advancement appear to be highly dependent on the specific product team one is part of. Almost as if each product team operates like a distinct entity within Iris.

1.0
Mar 12, 2024

If your fave fits

Recommend
CEO approval
Business Outlook

Pros

Work from home Good benefits

Cons

Toxic positivity High turnover in HR team Favouritism Smoke and mirrors

Viewing 124 - 126 of 866 Reviews

Glassdoor has 898 IRIS Software Group reviews submitted anonymously by IRIS Software Group employees. Read employee reviews and ratings on Glassdoor to decide if IRIS Software Group is right for you.