IST Management reviews

4.2

80% would recommend to a friend

(790 total reviews)
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Hal Blackman

90% approve of CEO

80% positive business outlook

IST Management has an employee rating of 4.2 out of 5 stars, based on 790 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The IST Management employee rating is 20% above average for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

790 reviews
2.0
Aug 8, 2021

Find something else

Recommend
CEO approval
Business Outlook

Pros

It’s a job. Don’t get comfortable. Just something until you find another job that pays more.

Cons

Look at it this way. There are 6 employees at a site. You have a whole paper check in your hand that the client pays IST. A corner torn off of that paper check is what get paid to those 6 employees which is like 5%. The rest of the paper check goes to IST which is 95%. On Top of that they have the worst benefits for insurance, the worst way to get a raise and just now start to contribute a $100.00 a year to the 401k plans.

1.0
Aug 5, 2021

Stay away.

Recommend
CEO approval
Business Outlook

Pros

It's a job and your checks make it to your account.

Cons

Pay is atrocious, management is really only there to make sure there's no problems... They don't particularly care about the employee regardless of where they are in the organization. They will let you sit in positions indefinitely while not giving you raises beyond 20 cents most years. If you want more money you essentially have to fight for it... all while still doing your job and providing exceptional service... It's a trap. They will only contribute 100 dollars EVER to your 401k. Your deductible will be $5900 for health insurance and IF you manage to get a raise or promotion guess what???? You get bumped up to a different category employee and start paying more for health insurance (27% more) even though you are still receiving the same non-existent coverage.

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IST Management Response
4y
Hello. My name is Jean-Robert Lafont and I am the National Director of Human Resources for IST Management Services. I'd like to discuss your concerns with you. Would you be willing to reach out to me? My number is 404-582-8850.
1.0
Jul 30, 2021
Recommend
CEO approval
Business Outlook

Pros

It was a laid back experience? Most days there wasn't enough on the schedule to keep a group of >10 employees busy the whole day so unless the supervisor wanted to micromanage and give you menial tasks every few minutes all day long, they were likely to leave you alone. Toward the end of the location getting shut down the workload dropped down to non-existent. Even after opening several other mailrooms, the corporate operators in charge of getting a site ready to be used were never quite sure how a mail and copy room should function day-to-day, so you could be compensated $10 for every rule you are able to write down for them (ie how to place a stamp on an envelope or turn the lights off).

Cons

IST is a third-party mailroom services provider that will sign a temporary contract with a business employing a large number of people (ie hospital, university, law firm) to occupy the business's space and provide mainly mail and copy services although light maintenance and catering can also be included. I want to paint that picture for any potential employees that are interested in applying. Our location was in the basement, no windows, no real place to sit and call your own, geographically discriminated like trolls under a bridge. But the high and mighty will need your help! Moving boxes of paper or mountains of folding chairs or carrying piles of food. I could list plenty of instances of disrespect or cowardice but, to be honest, what more needs to be said other than they ran this location into the ground. Mismanagement, lack of communication, and poor behavior led to the contract not being renewed and the primary business signing up with a lead competitor to IST. Corporate tried to threaten us with non-compete clauses and NDAs (none of which they could fabricate or show any proof we as employees signed) yet they continued to drive the ship straight into the iceberg. Sad excuse for a company, The CEO had some odd habits. He would post on FB lavish wastes of money in between denying his employees short-term disability and when word came down that our location was closing, he wanted to video call into the office to watch our reactions. What type of personality wants to watch the look of disappointment on the faces of their own employees when their fired en masse? The work culture, while diverse in ethnicity or background, was not diverse in intelligence. Daily conversations consisted of reality TV show drama or intimate details of workers bedroom life at the uncomfortable volume of ~90db (the same level as heavy traffic on the highway). I could go on and on but in the end it matters very little considering the SITE DOES NOT EXIST ANY LONGER.

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Glassdoor has 807 IST Management reviews submitted anonymously by IST Management employees. Read employee reviews and ratings on Glassdoor to decide if IST Management is right for you.