IST Management reviews

I was lied on by a supervisor who caused an hostile work environment for me...I reported this, but nothing was done. I work very hard and I have been commended by the clients, but I receive very little pay for the time and effort demonstrated. There is very little recognition by this company for service specialists and very litle growth. There is no incentive for STARS and Service Specialists. I have been with the company for about two years and the STARS are only a few pennies short of what I make. Site Managers are placed into position because they have knowledge of the working procedures and policies, but I have found that they immensely lack skills on how to manage people. There is a huge difference between micro and macro- management! There seems to be very little co-hesiveness with middle management and the needs that arises and are brought to attention. I have never met Mr. Blackman, but my guess is, he has no idea of the things that go on sometimes!

Maybe it's because I have only been with the company for a short amount of time (just over six months) but I feel for the amount of work that myself and my coworkers do, we should be adequately paid. The pay for me is not so bad, I am able to just scrape by with what I make (I was making more at Wendy's doing half the workload I am doing now) but I would definitely need to find a new job unfortunately if this job was my only source of income and I was living on my own, as many of my coworkers do. As I said before I am very new to this company and I look forward to staying in this field until I am at least done with college, but the pay makes it very difficult to deal with a lot of the stuff that comes along with this job.