Is IST Management a good company to work for?

IST Management has an overall rating of 4.2 out of 5, based on over 806 reviews left anonymously by employees. This rating has increased by 1% over the last 12 months. 80% of employees would recommend working at IST Management to a friend and 80% have a positive outlook for the business. The best reviews about IST Management have been left by employees working as Operations Manager , Assistant Manager and Site Manager .

Does IST Management pay their employees well?

According to anonymously submitted Glassdoor reviews, IST Management employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at IST Management. This rating has improved by 5% over the last 12 months.

How satisfied are employees working at IST Management?

80% of IST Management employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated IST Management 4.2 out of 5 for work life balance, 4.3 for culture and values and 4.2 for career opportunities.

What are the top reviewed jobs at IST Management?

Site Manager (90) , Service Specialist (60) , Site Supervisor (36) , Operations Manager (35) , Receptionist (21) , Manager (18) , Assistant Manager (11) , On-call STAR (11) , Front Desk Receptionist (10) , Supervisor (9) , Account Executive (8) , On-Site Operations Manager (8) , Regional Operations Manager (8) , Customer Service Specialist (7) , Administrative Assistant (6)

What are the pros of working at IST Management according to real employee reviews?

"Great people that work in the company" ((in 34 reviews)); "The management I have is great, down to earth and very flexible." ((in 28 reviews)); "I have great employees working for me and our client is very easy to get along with." ((in 23 reviews)); "great training to prepare you to be in the field" ((in 20 reviews)); "You can tell the CEO genuinely cares about individuals and groups" ((in 20 reviews))

What are the cons of working at IST Management according to real employee reviews?

"Pay is low and youre essentially at the bottom and the clients take advantage." ((in 69 reviews)); "Ist has a lot of growth referring to the company itsself, the employees are not rewarded correctly and we make this company flourish, it is only the upper management and corporate people who get rewarded with raises, gifts, rewards, the service speacialist and on call stars are treated like servants and peasants, I do not think the ceo knows about a lot that goes on with his company, because he is a great ceo to his company but can only keep up with so much." ((in 20 reviews)); "All time off is categorized as PTO." ((in 9 reviews)); "2. Horrible salary" ((in 7 reviews)); "Only 6 observed Holidays in a calendar year" ((in 7 reviews))

What are employees saying about IST Management layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about IST Management layoffs and their outlook for job security at IST Management in 2026.

What are the top reviewed IST Management locations?

Atlanta , New York , Boston , Chicago , Washington , Houston , Pittsburgh , Saint Louis , Minneapolis , Denver , Irvine , Los Angeles , Norwalk , Hartford , Philadelphia , Miami , Charlotte , Jacksonville , Dallas , Indianapolis , Cincinnati , Cleveland , Carlsbad , McLean , Falls Church , Raleigh , Winston-Salem , Franklin , New Orleans , King of Prussia

IST Management reviews

4.2

80% would recommend to a friend

(789 total reviews)

Hal Blackman

90% approve of CEO

80% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (789 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

IST Management has an employee rating of 4.2 out of 5 stars, based on 789 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The IST Management employee rating is 20% above average for employers within the Management & Consulting industry (3.5 stars).

Reviews by job title

789 reviews

2.0

Jun 5, 2014

The experienced started out great but after a year of being with the company things changed.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great salary and fun environment

Cons

Not loyal and to many layers of management

IST Management Response

12y

Thank you for taking the time to share your thoughts with us. I would like to get the opportunity to speak with you to get more detail on your experience so that we can help to make the company better for other employees going forward. Lori Mitchum, VP Administration lmitchum@istmanagement.com 404-582-8865

2.0

May 9, 2014

Gotta Be Something Better

Ist service specialist

Recommend

CEO approval

Business Outlook

Pros

The client we work for is amazing. I have dreamed IST will lose the contract and this client will take us all in. Many opportunities to learn new skills and to sharpen other ones.

Cons

The pay is awful, not even close to similar positions in this area, the benefits are too expensive and don't cover much. There is a lot of promotion going on for the robotic and OCD inclined. Very sexist in their hiring processes, only former beauty pagent contestants used in sales. And if they could sell that might be good but our area has seen no new sites for over 5 years.

IST Management Response

12y

Thank you for taking the time to share your thoughts with us. Getting input from employees on what we need to improve on helps us as we grow the company to make the best decisions for the success of the company and our employees. If you have encountered any incidents relating to bullying, harassment or discrimination, please contact our HR department immediately so that we can take appropriate action. IST in no way supports or tolerates a hostile work environment. Lori Mitchum VP Administration 404-582-8865

5.0

Apr 16, 2014

Site Manager

Site manager

Recommend

CEO approval

Business Outlook

Pros

The leadership team is very accessible which is important when in Manaegment position. The pay is great

Cons

Not really much to say here.

IST Management Response

12y

Thank you for taking the time to share your thoughts with us. Getting input from employees on what we are doing right helps us as we grow the company to make the best decisions for the success of the company and our employees. If you ever need or want to reach out to the Human Resources department for questions or concerns, feel free to contact me directly. Lori Mitchum VP Administration 404-582-8865

Viewing 730 - 732 of 789 Reviews

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IST Management

IST Management reviews

Company ratings over time

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The experienced started out great but after a year of being with the company things changed.

Gotta Be Something Better

Site Manager

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