Is Included Health a good company to work for?

Included Health has an overall rating of 3.1 out of 5, based on over 747 reviews left anonymously by employees. This rating has been stable over the past 12 months. 43% of employees would recommend working at Included Health to a friend and 42% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Included Health. This rating has been stable over the past 12 months.

How satisfied are employees working at Included Health?

43% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Senior Software Engineer (13) , Physician (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 61 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 56 reviews)); "Culture is great and super inclusive" ((in 52 reviews)); "Great team and a super interesting field to be in" ((in 37 reviews)); "Pay was decent" ((in 33 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 30 reviews)); "Horrible leadership" ((in 25 reviews)); "Favored, often inexperienced managers aren't held accountable, leading to decreased morale and increased turnover." ((in 19 reviews)); "Not fair pay with inflation and poor training" ((in 18 reviews)); "Frequent Layoffs" ((in 13 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

Included Health reviews

3.1

43% would recommend to a friend

(693 total reviews)

Owen Tripp

57% approve of CEO

42% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Included Health has an employee rating of 3.1 out of 5 stars, based on 693 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

693 reviews

5.0

Jan 24, 2023

Impact and Mission Driven

Senior product manager

Recommend

CEO approval

Business Outlook

Pros

I've never worked at a more mission driven organization, we put our members first when faced with challenging decisions. It's refreshing to work at an org that actually lives up to its mission. We are a market leader reshaping the healthcare landscape, empowered by our customers (large self-insured orgs) to craft solutions that drive down the cost of care. As a PM I've been given a lot of autonomy however there is a lot of pressure to move fast.

Cons

We have accrued a lot of tech debt due to the speed of development, this has caused lots of challenges as we focus on scale. Onbaording could be better for the engineering and product org. Better documentation and training on the current state and tools that we use would help new hires get up to speed faster.

Included Health Response

3y

Thanks for sharing this! Our mission is vital to both our business and employee experience and we're happy to hear it's been such a big part of your Included experience. We take this feedback seriously as we know that as we scale, we have some pain points. We appreciate your candor.

5.0

Jan 24, 2023

Good company to work for

Rn, triage nurse

Recommend

CEO approval

Business Outlook

Pros

Working from home supportive team. Good pay, and benefits are good . Time off is usually obtainable.

Cons

Clients can be demanding and if things have not been reviewed with them its very difficult to use a virtual platform for the elderly.

2.0

Jan 20, 2023

Good place to work

Software engineer

Recommend

CEO approval

Business Outlook

Pros

Managers listen and want to make it a good place to work

Cons

Compensations is a little under industry standards

Viewing 310 - 312 of 693 Reviews

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Jobs at Included Health

Contract Recruiting Coordinator

Product Marketing Manager

Member Care Advocate (MCA) - August 2026 Cohort

Remote

View job

Implementation Specialist

Lead Solutions Engineer

Included Health

Included Health reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Impact and Mission Driven

Good company to work for

Good place to work

Top companies for "Compensation and Benefits" near you

Jobs at Included Health