Included Health reviews

3.1

44% would recommend to a friend

(687 total reviews)
avatar

Owen Tripp

56% approve of CEO

42% positive business outlook

Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

687 reviews
1.0
Apr 12, 2024
Recommend
CEO approval
Business Outlook

Pros

No real pros, they preach a lot of great things but don’t actually follow through

Cons

Very inexperienced, lazy leadership. Little to no use of data to inform decisions, little care for the product or team. I went through a health crisis, wasn’t given sick leave, and then was penalized and threatened for it. They reorganize teams about once every year or so for no apparent reason and then expect you to create a roadmap for your new team whose identity is broken and probably shouldn’t even exist because there is no clarity of what you even own.

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Included Health Response
2y
We're sorry to hear about your experience. Our leadership is committed to living by our company value of "We Lead the Way" which includes making data-driven business decisions and leading with curiosity and care - this feedback is crucial for us to address any areas where we may fall short here. We encourage you to reach out to your Manager or Talent Partner directly to further discuss your individual concerns and work towards improvements.
1.0
Jan 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Awesome direct management with supportive team. Great benefits, until recently

Cons

Expect your pay and benefits to decrease on a regular basis. Promises the World, delivers on nothing. Get everything in writing, however, even then you will be advised at every turn (or change in pay) to “sign or resign”. Pay is not in alignment with even the lowest paying state (in the US). Worked there 2 years, had 5 changes in contract, each time with a decrease in annual compensation. Instead of “Included Health” it should be called “Excluded Health”, as if you are not an identified “minority” on their radar, you will be excluded.

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Included Health Response
2y
The Clinical compensation model is multi-layered with both base salary and bonus eligibility, which can be challenging to navigate. However, our data shows that the overall compensation package is in-line with the market. We recommend reaching out to your Manager or Talent Partner for additional support in navigating your particular situation.
2.0
Jan 8, 2017

Look past the facade for HQ roles

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The pros are covered by other reviews. In general there are employees who are happy at GR SF HQ, but also a good number who are unhappy, have left, are sticking it out for the benefits, or see their job as "a job," so look past the company's fantastic PR, Glassdoor and recruitment efforts. Look past the smoke & mirrors. Ask hard questions, and be aware of the turnover and negative reviews here in determining if it's right for you. There's a reason this company is no longer a Glassdoor top company to work for.

Cons

The cons shared in other reviews are true and worth expanding on. -"Politics ruined our company": It's easy to get swayed by the charismatic company meetings and startup kool-aid, but beneath the surface and especially at the leadership level tactics like spying, bating, mind games, manipulation, CYA, intimidation, putting people against each other, and fear are used for political motives, ultimately creating a company wide culture that focuses on politics instead of good work. It's unfortunate and unnecessary. -"Cliques": As also mentioned in other reviews, GR is not a meritocracy. Being part of the inner circle cliques is much more important than qualifications. Politics, relationships and keeping people in leadership roles they'd never get elsewhere because of their friendships with the right people trumps quality work output, respect for professions and retention. Some call it "growing pains," but it's more reflective of poor decision making from management that will happen regardless of the stage the company is at. -"Leadership is focused on building a successful, venture-backed business, not on growing employees": Learning and advancement is mainly done on your own through doing work. Strong professionals, leaders, and managers at the top who educate, lead, inspire, motivate, pass along their expertise, and have both the hard and soft skills to be in those positions are lacking.

Viewing 49 - 51 of 687 Reviews

Glassdoor has 740 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.