Included Health reviews

3.1

44% would recommend to a friend

(688 total reviews)
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Owen Tripp

56% approve of CEO

42% positive business outlook

Included Health has an employee rating of 3.1 out of 5 stars, based on 688 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

688 reviews
5.0
Feb 9, 2020
Recommend
CEO approval
Business Outlook

Pros

-Amazing team mentality. People take ownership for things and don't pass the buck. -Disruptive innovator in healthcare. There is massive opportunity for companies that can do things better/faster/cheaper for members and patients. Loads of running room. -Capable leadership team that has deep subject matter expertise, and actively manages the tensions inherent in a business at this stage of development.

Cons

-Change is constant. This is not necessarily a universal 'con', but can be for some people who function better in a more stable or predictable environment. If you are used to a steady-state environment, then GR may seem disorganized, but to me it is entrepreneurial: We don't have a process for XYZ, so you go make one! No one tells you to do it necessarily, you can just make it happen when you see the need.

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Included Health Response
6y
Thank you for your thoughtful feedback! Great idea to provide more context and education on the market trends and macro context that shapes our business opportunity and provides insights on our customers needs. We will make sure to do that through our regular communications with our Leaders Forums and Monthly Company Meetings. We are fortunate to have strong subject matter experts in our leaders who are reimagining how Grand Rounds can address the core needs of personalized, affordable, high-quality care for all and making that vision a reality. We are proud of the impact we create in the lives of our 5+ million members (and growing!) and are grateful of the great ideas our team members contribute each day to make that impact even stronger.
3.0
Feb 2, 2020
Recommend
CEO approval
Business Outlook

Pros

Great product that helps drive better health outcomes Many key well known Fortune 500 clients

Cons

Constant change and lack of communication about product package, pricing, quota Leadership does not take ownership of decisions

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Included Health Response
6y
Thank you for your feedback. We're glad to see you believe strongly in our product and feel good about the outcomes we are driving for our members and customers. As we continue to grow and evolve, we make changes to ensure we are always improving the way we execute on our goals. These changes are driven both bottoms-up and top-down, based on the insights we gain through experiences with our members, our customers and our team. We greatly appreciate the work our team puts into refining our processes and approach, knowing that change can be challenging. Know we are always working on getting better at everything we do and we will take action on your feedback as well.
5.0
Jan 20, 2020

Best job

Recommend
CEO approval
Business Outlook

Pros

Efficient yet caring company. We do what we say and we mean what we do.

Cons

Very fast paced, expect changes.

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Included Health Response
6y
Thank you for taking the time to share your feedback. We're glad you appreciate the high-integrity nature of the team and recognize how people are sincere, caring and responsible. Thanks for contributing to this stellar team!
Viewing 520 - 522 of 688 Reviews

Glassdoor has 741 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.