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      Included Health

      Engaged Employer

      Included Health reviews

      3.1

      44% would recommend to a friend

      (687 total reviews)
      avatar

      Owen Tripp

      56% approve of CEO

      42% positive business outlook

      Ratings by category

      3.7

      Diversity & inclusion

      3.3

      Compensation and benefits

      3.2

      Culture & values

      3.1

      Work/Life balance

      3.0

      Career opportunities

      2.7

      Senior management

      Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

      Ratings by demographic groups

      Reviews by job title

      687 reviews
      5.0
      Jan 29, 2017

      It all starts with the people

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Everybody came here with a pretty clear purpose in mind: fixing healthcare. Lots of personal experiences and reasons. - Good internal systems and clear communication channels across teams (Slack was recently implemented, which helps) - Not a lot of ego compared to other tech companies I have worked for (people are pretty humbled by the opportunity, it seems, and the other people they work with) - Almost obsessive dedication to the patient

      Cons

      - technology here = data and data science focus. not so much a con as something to be aware of - the company is focused on more financial metrics now as it's acheived real scale... that is causing some disruption with teams (not me particularly) - the experience of individual managers is varied... which means that some are better and some are worse at advocating for their teams. - no meal services beyond a free lunch at company meeting (snacks are really solid though) -

      avatar
      Included Health Response
      9y
      Thanks for your feedback, we certainly are committed to fixing healthcare and remain very dedicated to the patient. While we do focus a lot on our data, we are definitely focused on other parts of the product as well, whether it is our patient experience, our expert experience or our care and med team tools. We have invested a lot in managerial training and will continue to do so, in even more elevated fashion going forward. We hope you feel comfortable channeling feedback back to your management through our quarterly connects. Thanks for your feedback around content for the company meeting. If you'd like to get together to brainstorm associated topics, I'd be glad to.
      2.0
      Jan 8, 2017

      Look past the facade for HQ roles

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The pros are covered by other reviews. In general there are employees who are happy at GR SF HQ, but also a good number who are unhappy, have left, are sticking it out for the benefits, or see their job as "a job," so look past the company's fantastic PR, Glassdoor and recruitment efforts. Look past the smoke & mirrors. Ask hard questions, and be aware of the turnover and negative reviews here in determining if it's right for you. There's a reason this company is no longer a Glassdoor top company to work for.

      Cons

      The cons shared in other reviews are true and worth expanding on. -"Politics ruined our company": It's easy to get swayed by the charismatic company meetings and startup kool-aid, but beneath the surface and especially at the leadership level tactics like spying, bating, mind games, manipulation, CYA, intimidation, putting people against each other, and fear are used for political motives, ultimately creating a company wide culture that focuses on politics instead of good work. It's unfortunate and unnecessary. -"Cliques": As also mentioned in other reviews, GR is not a meritocracy. Being part of the inner circle cliques is much more important than qualifications. Politics, relationships and keeping people in leadership roles they'd never get elsewhere because of their friendships with the right people trumps quality work output, respect for professions and retention. Some call it "growing pains," but it's more reflective of poor decision making from management that will happen regardless of the stage the company is at. -"Leadership is focused on building a successful, venture-backed business, not on growing employees": Learning and advancement is mainly done on your own through doing work. Strong professionals, leaders, and managers at the top who educate, lead, inspire, motivate, pass along their expertise, and have both the hard and soft skills to be in those positions are lacking.

      4.0
      Nov 26, 2016

      Lots of opportunities for improvement

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The benefits are great. You won't find better health insurance at any other company. There's also healthy snacks and drinks in the kitchen. We get lunch provided at least once a month. Unlimited vacation and sick time is pretty awesome. The team is pretty down to earth and is behind the mission that patients come first. The office manager is always planning fun events for us, so that we don't seem too much like a call center. Unfortunately, she left, so it will be interesting to see if that continues.

      Cons

      Limited growth opportunities. It's a starting role for new grads.

      avatar
      Included Health Response
      9y
      Thanks for sharing your feedback. I'm glad that you enjoy the perks we offer at Grand Rounds. One of the things I love about working with employees early in their careers is the enthusiasm they bring to every challenge. I'd welcome the opportunity to hear more from you on how you think we could provide better growth opportunities for employees -- whether that be lateral or vertical, inter- or cross- departmental. Keeping employees engaged and growing is both exciting and challenging when we have so many bright people. I look forward to hearing your ideas! --Danielle Snow, SVP Patient Care
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      Glassdoor has 740 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.