Included Health reviews

3.1

44% would recommend to a friend

(687 total reviews)
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Owen Tripp

56% approve of CEO

42% positive business outlook

Included Health has an employee rating of 3.1 out of 5 stars, based on 687 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

687 reviews
5.0
Oct 27, 2016

Growth company that cares about managing growth

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

No company is perfect. But there are too many growth companies that fall victim to the same growing pains. Grand Rounds is the rare company (at least among those I've seen in a couple decades in San Francisco) that is trying hard to manage its growth in a thoughtful way. At just ~300 employees, the company has a full time training director who is tasked with making sure that every individual gets the training they need to be effective in whatever role. There are frequent organized discussion groups for managers to learn how to manage -- and everyone from the C-suite to first-time managers actually shows up together to learn from each other. For staff earlier in their careers, there are discussion groups for becoming better professionals and taking that first step toward management. And for everyone, there are events ranging from monthly creativity+crafting circles through Employee Resource Groups for different affiliations. In short, the company is being remarkably thoughtful about how to grow and support its people while still growing the business.

Cons

There are still some drawbacks and it's not for everyone. A company that is in a fast growth phase puts a lot of pressure on employees to perform and to be flexible about their roles. Some people have occasionally struggled as their roles have evolved, even despite coaching and support from the company. Some infrastructure (like the IT helpdesk) is forced to make things work on very scarce resources (they try really hard, but until recently they were under-staffed).

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Included Health Response
9y
Thanks for your helpful feedback and seasoned perspective. As we roll out even more manager training this year, I hope you'll continue to participate, and encourage as much from your colleagues. We've upped our Help Desk investment; I hope you're seeing the fruits here (last co-wide meeting hiccups notwithstanding!). Adapting to change in this dynamic industry of ours will continue to be paramount. Thanks for continuing to support this through your own efforts, and especially in how you hire, mentor and manage others.
5.0
Oct 27, 2016

Physician

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Outstanding work environment; focused on deliberate process improvement; team focused with excellent organizational support. Despite having 3 offices and remote employees, Grand Rounds does a fantastic job of promoting collaboration and collegiality, while maintaining focus on the core mission of the company

Cons

The current rapid growth phase places some strain on organizational processes. Managing across time zones can present complications (this is typically managed well, however).

5.0
Oct 26, 2016

Review for Grand Rounds

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

* Highly mission driven company * Wants to transform the industry by providing better quality health care for employees of customers * High integrity, open, friendly culture * Business is doing great, amazing trajectory going into 2017 * Very, very talented people from ivy league and other high caliber institutions * Love the work

Cons

* Needs to senior up in certain departments

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Included Health Response
9y
Thanks for the feedback. I'm super excited about our 2017+ trajectory, and glad you're a part of what we're building here at Grand Rounds. Please share your specific inputs on "senior-ing up" through our just launched employee engagement survey, or through any other venue where you might be inclined do so.
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