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Included Health

Engaged Employer

Included Health reviews

3.2

41% would recommend to a friend

(693 total reviews)
avatar

Owen Tripp

57% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.6

Senior management

Included Health has an employee rating of 3.2 out of 5 stars, based on 693 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

693 reviews
5.0
Dec 7, 2023

Overall good

Pa
Recommend
CEO approval
Business Outlook

Pros

Flexibility, caring manager, versatility, engaging, good mission

Cons

communication, compensation, lack of employee performance feedback

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Included Health Response
2y
Thank you for your feedback - Performance Management is something we've invested in, focusing on Annual and Mid-Year Review processes to drive a culture of more continual feedback. Please reach out to your Manager or Talent Partner for further guidance on this to ensure you're able to access the support you need.
2.0
Dec 5, 2023

Great company for robots and perfect people.

Care coordinator
Recommend
CEO approval
Business Outlook

Pros

Supportive teams and leadership. Decent pay, benefits and appreciation gifts. Work culture is awesome for a remote job.

Cons

The zeal and excitement I had when I first started working here was literally burnt out of me. They throw you in whatever pod that needs assistance with minimal communication or warning. So if you join a new pod, do not get excited or comfortable. Included Health is a classy call center who strives to put members (clients...MONEY) first at the employees expense. This company is the definition of toxic positivity not to mention intense micromanaging, stressful calls daily, high performance expectations, training sucks, the internal systems sucks... Good Luck!

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Included Health Response
2y
We hear your frustration and take this feedback seriously. In addition to thinking about our members and living by our core value "We Put the Member First," we also deeply value the employee experience; we're committed to ensuring our team members have what they need to feel supported here. We will share this feedback with leadership, and encourage you to also share this with your Manager and Talent Partner for additional guidance.
5.0
Nov 29, 2023

Great culture

Therapist
Recommend
CEO approval
Business Outlook

Pros

company culture Nice poeple to work with

Cons

Pay is lower. and sometimes there is minimal directions over certain things.

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Included Health Response
2y
Thank you for this feedback and for all you do as part of the team. The Clinical compensation model is multi-layered with both base salary and bonus eligibility, which can be challenging to navigate. However, our data shows that the overall compensation package is in-line with the market. We recommend reaching out to your Manager or Talent Partner for additional support in navigating your particular situation.
Viewing 229 - 231 of 693 Reviews
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ReviewsIncluded Health reviews

Glassdoor has 747 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.