Is Included Health a good company to work for?

Included Health has an overall rating of 3.2 out of 5, based on over 747 reviews left anonymously by employees. This rating has been stable over the past 12 months. 41% of employees would recommend working at Included Health to a friend and 41% have a positive outlook for the business. The best reviews about Included Health have been left by employees working as Director , Manager and Records Specialist .

Does Included Health pay their employees well?

According to anonymously submitted Glassdoor reviews, Included Health employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Included Health. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Included Health?

41% of Included Health employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Included Health 3.1 out of 5 for work life balance, 3.2 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at Included Health?

Care Coordinator (64) , Nurse Practitioner (22) , Software Engineer (20) , Patient Care Coordinator (19) , Records Specialist (15) , Senior Software Engineer (13) , Physician (12) , Therapist (12) , Manager (11) , Director (10) , Registered Nurse (8) , Clinician (7) , Medical Records Specialist (7) , Psychologist (7) , Family Nurse Practitioner (6)

What are the pros of working at Included Health according to real employee reviews?

"The benefits are great." ((in 66 reviews)); "Great people that work very hard every day to help connect patients to the highest quality patients." ((in 54 reviews)); "Culture is great and super inclusive" ((in 53 reviews)); "Pay and working remotely were pretty good." ((in 39 reviews)); "The team is collaborative and creative" ((in 32 reviews))

What are the cons of working at Included Health according to real employee reviews?

"Poor management highlighted by unrealistic expectations" ((in 31 reviews)); "Inexperienced leadership and unstable teams." ((in 25 reviews)); "Some managers don't effectively communicate on some areas, which would led them to cover their tracks at some of their employees' expense, there was also overworking their employees, and during my time, they also removed their 401k contribution benefit as well." ((in 19 reviews)); "Training is horrible." ((in 17 reviews)); "Frequent Layoffs" ((in 15 reviews))

What are employees saying about Included Health layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Included Health layoffs and their outlook for job security at Included Health in 2026.

What are the top reviewed Included Health locations?

San Francisco , Reno , Lewiston , New York , Houston , Los Angeles , Charlotte , Minneapolis , Phoenix , Dallas , San Diego , Chicago , Texas City , Denver , Philadelphia , Boston , California City , Tampa , Atlanta , Richmond , Arlington , Maine , Washington , Nashville , Indianapolis , Canton , Boulder , Colorado Springs , Seattle , Baltimore

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Included Health

Included Health reviews

3.2

41% would recommend to a friend

(693 total reviews)

Owen Tripp

57% approve of CEO

41% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.4

Compensation and benefits

3.2

Culture & values

3.1

Work/Life balance

3.0

Career opportunities

2.6

Senior management

Included Health has an employee rating of 3.2 out of 5 stars, based on 693 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

693 reviews

5.0

Nov 19, 2023

Love working for IH

Service quality assurance specialist

Recommend

CEO approval

Business Outlook

Pros

Work remotely, generous pay raises, employer paid medical/vision/dental, free IH/DOD services for employee and immediate family, supportive management and teams, vacation bonus after 5 yrs employment.

Cons

401K match was "paused indefinitely" in 2021.

Included Health Response

Thanks for sharing the way our approach to work flexibility continues to differentiate our employee experience. We value all you do at Included.

4.0

Nov 17, 2023

Overall good place to work

Senior records specialist

Recommend

CEO approval

Business Outlook

Pros

- Flexibility with my schedule - Autonomy in my roll - Generous PTO - Good Medical Benefits - Use of Included Health Services

Cons

- Inequality / unfairness with promotions. - Lack of communication between departments. - Lack of lower level positions departments for current employees to find a good fit. - They keep taking away benefits I personally need and want and adding benefits I personally do not need.

Included Health Response

Thanks for taking the time to share your feedback. A focus area for the Care team this year is career mobility, establishing ways to further support growth and development internally. Sharing this feedback with your Manager or Talent Partner will enable them to best support you in navigating your individual path.

3.0

Nov 3, 2023

Okay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great mission and vision, good pay and benefits

Cons

Leadership is hit or miss, favoritism to former Grand Rounds employees

Included Health Response

Thanks for taking the time to share this feedback. We value your insight and all you contributed as part of the team.

Viewing 232 - 234 of 693 Reviews

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Jobs at Included Health

Implementation Specialist

Client Success Manager

Virtual Care Referral Coordinator (Temp)

Contract Recruiting Coordinator