Included Health reviews

3.1

43% would recommend to a friend

(693 total reviews)
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Owen Tripp

57% approve of CEO

42% positive business outlook

Included Health has an employee rating of 3.1 out of 5 stars, based on 693 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Included Health employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Reviews by job title

693 reviews
5.0
Jun 13, 2023

An opportunity for impact

Recommend
CEO approval
Business Outlook

Pros

Included Health is at the sweet spot for engineers looking to make an impact. It's big and mature enough that we're not frantically pursuing product market fit and adding to our tech debt, but it's small enough that there are many opportunities to make a foundational contribution to how the product and the engineering team work into the future. The management team encourages and supports growth and ownership for ICs, and there are plenty of mentors and role models to learn from. Leadership is solid and very open to interaction at every level; leaders and teams have office hours where you can talk to them about anything with high psychological safety. The company believes in its mission and lives its values more authentically than anywhere else I've been. For a remote-first company it has a pretty strong culture that manifests in a lot of good ways.

Cons

As a scaling startup which is still integrating after the merger of two similarly sized companies, there is a lot of tech debt and remediation work to do. Some parts of the development process are pretty rough, and some teams feel a lot of tension between needing to implement features and needing to pay down tech debt. The model of team ownership of services means there are no DevOps or QA teams to throw things over to for testing and operations work, which may appeal to some people but be unpleasant for people who want to focus 100% on coding. Historically, roadmaps and medium-term plans have been unreliable, but that seems to be changing.

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Included Health Response
2y
Thank you for sharing these insights; you highlight key elements of our impact-driven work and the opportunity to solve intersting problems as part of the Tech team. You've also noted some of the very real challenges we've experienced from merging, and now scaling as one company. We lean into our Included Health value of "We Value Change" to navigate them while also investing in our processes and roadmaps in order to set a stronger path forward.
5.0
Jun 13, 2023
Recommend
CEO approval
Business Outlook

Pros

Pay is amazing along with shift differential! 5 weeks paid vacation starting from Day 1, flexible shifts, and amazing managers. Everyone is very helpful and loves their job. You're never alone and it's easy to make six figures as you grow in the company.

Cons

There aren't any cons at all.

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Included Health Response
2y
Thanks for taking the time to share your feedback! We're so glad you've had such a positive experience at Included.
4.0
Jun 8, 2023
Recommend
CEO approval
Business Outlook

Pros

EMR easy to use have as many clients as you want don't worry about insurance billing

Cons

staff not very supportive you have to accept cases even if uncomfortable/out of subject matter or knowledge

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Included Health Response
2y
We agree - for our clinicians, not having to worry about getting clients, billing insurance, and other logistics opens up time to focus on patients. In terms of cases, we commit to providing our members with high-quality, evidence-based care. We encourage team members to reach out to their Manager or Talent Partner if there are any questions or concerns about that approach.
Viewing 277 - 279 of 693 Reviews

Glassdoor has 747 Included Health reviews submitted anonymously by Included Health employees. Read employee reviews and ratings on Glassdoor to decide if Included Health is right for you.