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      Independence Blue Cross

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      Independence Blue Cross reviews

      3.5

      55% would recommend to a friend

      (766 total reviews)

      Gregory E. Deavens

      48% approve of CEO

      50% positive business outlook

      Ratings by category

      3.8

      Diversity & inclusion

      3.4

      Compensation and benefits

      3.3

      Work/Life balance

      3.3

      Career opportunities

      3.2

      Culture & values

      3.0

      Senior management

      Independence Blue Cross has an employee rating of 3.5 out of 5 stars, based on 766 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Independence Blue Cross employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      766 reviews
      2.0
      Jan 22, 2017

      Going downhill

      Program specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      -- convenient to transportation -- decent benefits including PTO, health insurance -- committed to diversity

      Cons

      -- very little promotion from within -- most positions have limited or non-existing career path -- rampant nepotisn -- salaries are not competitive -- full of micro-managers -- poor work/life balance

      1.0
      Oct 27, 2015

      The worst job I've had

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The ONLY good thing about this place were their health insurance benefits but of course they would have that because they're a health insurance company

      Cons

      Working in the call center was horrible. 90% of the people there lacked professionalism. This includes supervisors and management who would curse on the floor. Supervisor/ management do a very poor job at resolving issues. Half of them I'm not sure how they became supervisors based on their lack of knowledge. They gave you a lot of vacation days but you have to accrue them. Also if your sick or have a family emergency they don't care, it still counts as an occurrence. I would say that 85% of the people working in the call center are miserable and hated the job. I am soooo glad I no longer work there.

      2.0
      Jan 9, 2015

      No organization at all

      Provider services
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits was good, I worked at IBC for 5 years, it was a great company at first until it merged. Good experience.

      Cons

      Company is constantly laying off employees, there is not stability or opportunity for advancement. Management is horrible and need to go.

      Viewing 43 - 45 of 766 Reviews
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      ReviewsIndependence Blue Cross reviews

      Glassdoor has 900 Independence Blue Cross reviews submitted anonymously by Independence Blue Cross employees. Read employee reviews and ratings on Glassdoor to decide if Independence Blue Cross is right for you.